• Administration and operation of the Computer Aided Facilities Management (CAFM) system (FSI Concept Evolution) from an Operational Maintenance Perspective.• Working on designing and implementing automation of business processes using Concept Evolution (CAFM) workflows.• Designing and developing MIS reports using Crystal Reports and Concept Reports.• Manage Databases and ensure the backup processes are working fine • Manage IIS, Database and Workflow servers• Monitor, plan and schedule both the PPM and reactive workloads for both in-house staff and Contractors.• Liaise with IT and the software supplier in the ongoing progression and resolution of IT related problems with CAFM and reporting and updating the Facilities team Provide cover for the Facilities Administrator• Assist in identifying the systems’ training needs and requirements of users and the provision of this through both formal and informal training• Establish and maintain good working relationships with all CAFM system users and other staff in support of their reporting requirements

• Manage all online activity in relation to traffic acquisition, sales, conversion and a/b testing and reporting• Develop and implement ecommerce strategy in order to improve website performance• Work with the marketing team or manage digital marketers in order to improve quality and traffic acquisition• Re-Platforming website to new CMS, making website mobile capable• Research market in order to discover new trends and technologies in order to improve website performance• Analyse various data in order to deliver data driven strategies in order to deliver top performance and achieve KPIs• Oversee or directly manage digital marketing channels across PPC, SEO, Display, affiliates and email marketing and social media• Develop content calendar and oversee website uploads and landing pages development• Research the company’s core demographics and how to best reach them, in order to maximize search engine traffic and the effect of the company’s targeted ad buys.• Liaise directly with upper management and present their plans for any new advances or initiatives to improve the company’s online presence and e-sales.

-Manages, develops, integrates and implements related applications components, including front-end development, server-side development and database integration.-Lead web development and collaborate with stakeholders to manage and execute assignments-Supervise team of developers through website development process-Plays leading role for projects including programming, maintenance, technical support, documentation and administration of the applications.-Represent the development team in new project kickoffs and presentations-Collaborate with business stakeholders on web development needs-Ensure efficiency and productivity by evaluating existing processes and tool-sets and provide improvements by introducing new tools, techniques, and practices-Encourage team discovery and sharing of cutting-edge methods in responsive design, schemas/micro data, HTML5, CSS3, and jQuery-Advocate development for best practices in usability, SEO, multi-device, and conversion optimization-Manages the function responsible for researching, tracking and understanding new web technologies and providing leadership for development of service applications and analyzing business requirements as they pertain to intranet and external Internet-related systems.-Establishes and communicates standards to manage cost and ensure continuity of applications.

- Write well designed, testable, efficient code by using best software development practices- Create site layout/user interface by using standard HTML/CSS practices- Integrate data from various back-end services and databases- Gather and refine specifications and requirements based on technical needs- Create and maintain software documentation- Be responsible for maintaining, expanding, and scaling our site- Stay plugged into emerging technologies/industry trends and apply them into operations and activities- Cooperate with web designers to match visual design intentCRM & Digital Marketing Coordinator • Collect and analyze customer data to detect trends and improve service.• Write reports and create presentations to communicate customer information.• Conduct market research and identify new opportunities and competitors.• Evaluate ongoing campaigns for ROI, traffic, and other key metrics.• Conduct and manage newsletter campaigns.• Create and monitor social media & lead generation campaigns.• Integrate and monitor CRMs on websites to collect customer data (Salesforce & Hubspot).

• Database Administration (DBA - SQL, POSTGRESQL).• Developing Application Software Software Type- Banking AutomationFront End- C#.NETBack End- SQL, POSTGRESQL• Installation and maintenance of Database Server (Linux, SQL Server)• Installation and maintenance of Application Software

• Troubleshooting system and network problems• Installation and Configuring Servers and Nodes• Installation and Maintenance of Peripheral Devices (Printer, Scanner, Webcam etc.)