Sherrie Y. Wright, Mba Pmp Email & Phone Number

Greater Chicago Area

As a Product Owner, I serve as the bridge between the stakeholders and the Agile development team. I interpret higher-level functional and non-functional requirements into development-ready user stories and ensure that the team delivers high-quality software products that meet customer needs and goals.

Greater Chicago Area

As a Technical Project Manager, I executed system upgrades within specified budgets and timeframes while managing cross-functional resources. In addition, stakeholder management, requirements tracking, and preparing regular status reports and presentations for senior management and stakeholders were my executables.

- Contribute to project contract creation by providing time and cost basis of estimates for training and documentation.- Collaborate with stakeholders to efficiently support planning and scheduling of training for our customers.- Develop test plans, procedures, methods, and tools for testing to participate in the design, development, and implementation of.

United States

• Provide time/cost estimates for training and documentation
• Support planning and scheduling of training for our customers
• Collaborate with stakeholders
• Conduct training classes for customer trainers, end users, supervisors, field personnel (Police/Fire/EMD), data administrators, records management, Management Information systems, GIS Mapping, Mobile data devices
• Oversee functional and technical training for all projects
• Development of test plans, procedures, methods, and tools for test

Chicago, IL

• Oversee the incoming and outgoing communication operations regarding routine and emergency scenarios occurring on and around campus.
• Collaborate with internal/external departments and community groups involved with planning and developing enhanced policies and procedures regarding current operations.
• Work closely with industry partners to coordinate participation in projects, events, exercises and mandatory training.
• Create plans, implement strategies and organizational visions from a high level and long-term point of view.
• Develop and set the strategic direction for operational excellence by conducting needs assessments for personnel, equipment, performance reviews, and capacity planning and technologies management.
• Provide overall training and information to personnel regarding procedural changes and current legal and operations information affecting emergency and non-emergency police services.

Greater Chicago Area

-Taught police communications operators agency-specific course work, CAD software, and communications equipment required to validate job knowledge and retention.-Delivered classroom and interactive/simulated exercises for new and promoted employees, evaluating progress and adjusting approach as necessary to ensure successful completion.-Reformatted design.

Greater Chicago Area

• Managed emergency communication through effective resource management.
• Coordinated the operations of law enforcement units, emergency medical units, IDOT/CDOT, and the Traffic Control Aides in conjunction with multiple jurisdictions.
• Participated in Continuity of Operations-Emergency Relocation Group, responsible for mobilizing the continuity facility for the purpose of 911 essential functions at the onset of emergencies.
• Documented and apprised supervisory staff of news-worthy events with detailed summaries in compliance with policy and procedure.
• Participated in on-going tests, training, and exercises to ensure capabilities are achieved and/or corrective actions are implemented.

IL, IN, WI

• Participated in the monthly Steering Committee and/or Planning Team meetings, document developments and next steps.
• Developed, corrected, made changes, and voted on critical information being added to documents and/or plans.
• Assisted in identifying and creating goals, objectives and partnerships that enhance grant funding opportunities modeled after FEMA’s Community Rating System’s planning.
• Researched trends and best practices in emergency management for the benchmarking and applying lessons learned for corrective actions implementation.
• Drove traffic and activity to public website to build awareness, public participation, and gather stakeholder data in the planning process through direct public contact and social media.
• Designed and presented informational material at citizen preparedness / public outreach meetings and workshops that involve citizens, stakeholders, and vendors.

Cook County

• Government Planning
• Participate in the monthly Steering Committee meetings for Cook County’s Multi-jurisdictional All Hazards Mitigation Plan.
• Assist in identifying and creating goals, objectives and partnerships that enhance grant funding opportunities modeled after FEMA’s Community Rating System’s planning.
• Drive attention and activity to public website to build awareness, public participation, and gather stakeholder data in the planning process through direct public contact and social media.
• Support in the facilitation of public outreach meetings and workshops that involve citizens, stakeholders, and vendors and includes the distribution of informational materials to the public.

Greater Chicago Area

Based on 4 years of experience coordinating and managing lifestyle/marketing events, I advise on the most effective execution of operations to impact attendees or target market. I act as a liaison between event organizer and facility management and staff during events to answer inquiries and fill requests. Management of event staff regarding setup/cleanup.

Des Plaines, IL

In my first position of public safety communication, I disseminated Illinois State Police to both emergency and non-emergency requests on the highways of the Greater Chicago-land area.I also learned to coordinate the response of appropriate first-responders to address citizens’ concerns using trunked radio system and telephone.Utilizing verbal and written.

Greater Chicago Area

Using a customer service foundation and online banking educational tools, I aided customers with navigating their accounts and transactions. Account reconciliation, balance inquiries, and transfers were among the activities I performed. In addition, while highlighting the product offerings of the bank, I guided clients on the most useful and ideal tools to.

Mba, Project Management

Bs, Marketing And Management

High School Diploma, College/University Preparatory And Advanced High School/Secondary Diploma Program