• Basic Combat Training – Ft. Jackson, SC • Advanced Individual Training – U.S. Army Intelligence Center & School, Ft. Huachuca, AZ• Graduated as a Geospatial Intelligence Imagery Analyst

• Collaborated with Enterprise Architects and System Architects to review & contribute to Enterprise Technology Roadmaps, by participating in planning, analysis, design, development, & deployment of service-oriented architecture (SOA) services used by business applications across departments, including Pharmacy IT, Digital, IVR, Specialty Medicine, & POS.Designed and developed Pharmacy IT Microservices & integrated with internal &external APIs & Google services. Migrated & hosted services onto Azure Cloud infrastructure.• Facilitated business re-engineering efforts for key work releases by designing, developing, & integrating new system functions & software applications, such as CPM, SATR, encryption & tokenization, ESB (IBM DP, MQ), & loyalty programs as well as WAS, WMB, and Oracle upgrades, producing ongoing ROI.• Created & executed DevOps tools, processes, & operations in Pharmacy Delivery IT, reducing mean time to production & failed deployments by 77%; improved & expedited audits & controls without compromising quality.• Provided expert knowledge of interface architectures, serving as Subject Matter Expert (SME) to business, operations, & technology teams on those topics.• Analyzed business area operations & plans to identify performance improvement opportunities, in addition to completing project deliverables.• Liaised between functional and technical team in hybrid role, building trust & networking with key stakeholders to foster new milestones for Application Design & Architecture team.• Led team of 7 developers to coordinate & direct development, installation, and modification of business applications, processes, & operations, resulting in multiple team awards for consistent dedication & smart work.• Provided technical leadership to the project team to design the overall solution & to resolve ongoing technical issues within the project.• Conducted technical & soft-skill trainings both at the Enterprise & Department level.

IT Design and Development• Planned, analyzed, designed, built, and launched SOA services used by business applications, enhancing, and supporting client's AT&T central communication systems.• Exceeded client expectations by managing projects and delivery of service-level agreements (SLAs). Created project plans, estimated budgets, managed resources, and reported project status to Senior Managers.• Facilitated business re-engineering efforts for key work releases by devising, developing, and synthesizing new system functions and software applications.• Created logical data models and maps to physical RDBMS models for implementation and maintenance of databases.Process Improvement• Performed business area analysis, studying business plans to improve client situations. Submitted white paper for process improvements in development and delivery operations that were accepted and implemented by leadership team. Productivity of the Development team increased by 24%.• Identified significant problems and opportunities in clients' operations and evaluated systems and procedures to increase process efficiency (automated 20hrs of manual work per month) and overall business operations (improved turnaround time from 3-4 days to 1 business day) in role as Chief Programmer.People Development• Mediated between onshore functional and offshore technical teams.• Led team of 12 developers to direct and coordinate development, installation, and modification of business applications and processes. Team received several awards for high levels of performance.• Conducted technical and soft-skill trainings for team members at the Department level.