SWIFT | SWIFT gpi services | ISO 20022 | Payments• 8+ years of experience in Software Industry with manual and automation testing, client interaction, troubleshooting calls and business analyst role. • Worked with business and product owners on business requirements documentation and refinement. • Discuss with the business and Application Development team in formulating the test strategy for the application. • Work as an onsite resource from offshore for a client and provided an… Show more SWIFT | SWIFT gpi services | ISO 20022 | Payments• 8+ years of experience in Software Industry with manual and automation testing, client interaction, troubleshooting calls and business analyst role. • Worked with business and product owners on business requirements documentation and refinement. • Discuss with the business and Application Development team in formulating the test strategy for the application. • Work as an onsite resource from offshore for a client and provided an excellent service by assisting them and acted as a liaison between business, technology and support team to analyze information needs. • Evaluate information gathered from multiple sources, reconcile conflicts and decompose the high level information into details and distinguished the user requests from the underlying true needs. • Excellent communication and interpersonal skills, easily adaptable to any type of environment. • Interact with application development, enterprise architects, business intelligence, technology services, and vendors on a regular basis• Contribute to planning and review sessions and participate in status meetings with Business Users, Developers and QA (Quality Assurance) teams • Accomplish tasks with strong attention to detail displaying professional conduct. Show less