Shedrack Ushene

Shedrack Ushene Email and Phone Number

Property Manager @ Abuja, Federal Capital Territory, NG
Abuja, Federal Capital Territory, NG
Shedrack Ushene's Location
Abuja, Federal Capital Territory, Nigeria, Nigeria
About Shedrack Ushene

Hard working,ready to work in a group,welcome new ideas,and am looking forward to be able to give ideas that will lead to productivity When it comes to science and technology.

Shedrack Ushene's Current Company Details
Khloehomes

Khloehomes

Property Manager
Abuja, Federal Capital Territory, NG
Shedrack Ushene Work Experience Details
  • Khloehomes
    Property Manager
    Khloehomes
    Abuja, Federal Capital Territory, Ng
  • Surjen Healthcare
    Customer Success Executive
    Surjen Healthcare Feb 2022 - Jan 2024
    Abuja, Federal Capital Territory, Nigeria
    Directed and resolved 200+ customer service calls per day, utilizing active listening and problem-solvingskills to enhance customer experience and ensure prompt issue resolution, resulting in a 20% decreasein call escalations.Built and maintained strong relationships with customers to understand their needs and expectations.Generated Qr codes for international inbound and outbound travellers.Provided product training and demonstrations to customers.
  • Onenetwork Integrated Links Ltd
    Call Center Agent
    Onenetwork Integrated Links Ltd Mar 2021 - Dec 2021
    Abuja, Federal Capital Territory, Nigeria
    Excellent track record of solving and closing an average of 100 customer complaint cases daily.Skilled handling of irate customers through courteous and professional inbound and outbound calls ensuring customers were always adequately informed.Solved recurrent issue of delayed delivery by discovering and introducing package tracking software to customers. Provided accurate service information, and served as a knowledgeable resource to customers.Effectively built customers interest in the services and products offered by the companyImproved customer and carrier’s relationship by positive customer experience through active follow-up.
  • Vks Nigeria Construction Ltd.
    Technical Support Assistant
    Vks Nigeria Construction Ltd. Sep 2018 - Feb 2021
    Uyo, Akwa Ibom, Nigeria
    Responsibled for data management including timely data entry, quality assurance of data, undertakingbasic analysis of monitoring data, and developing progress reports to meet needs of funders.Provided technical telephone support for internal end users on routine hardware and software problemsincluding operating system support, application support, system access problems and database support.Troubleshoots and diagonsed basic problems with computer equipment.
  • Federal Polytechnic Bida
    Executive Assistant
    Federal Polytechnic Bida Jun 2017 - Apr 2018
    Niger, Bida
    Handled outbound telephone calls, email communications, and face-to-face meetings while deliveringexceptional client relations.Competently handled opening, sorting and distribution of incoming faxes,emails, and othercorrespondence on time and effectively.Reduced executive scheduling conflicts by 50% through efficient calendar management and proactive communication strategies.
  • St. Jude'S Hospital
    Admin/Hmo Officer
    St. Jude'S Hospital Aug 2015 - May 2017
    Lagos
    Prepared HMO payouts valued at over N500, 000 while acting as Liaison between hospital and HMOstakeholders.Collaborated with Medicare, Medicaid and private insurance providers to establish relationships andresolve billing issues.Organised the day-to-day operations of the office, including scheduling meetings and appointments,organizing files, and handling correspondence.
  • Hotel Janvier
    Procurement Officer
    Hotel Janvier May 2013 - Jul 2015
    Cotonou, Littoral, Benin
    Maintained comprehensive procurement files, including solicitations, proposals, evaluations, awarddocuments, official contracts, and correspondence on all procurements.Ensured that the products and supplies meet quality standards.Supervised and verified the procurement of materials according to the needs of the project.

Shedrack Ushene Education Details

Frequently Asked Questions about Shedrack Ushene

What company does Shedrack Ushene work for?

Shedrack Ushene works for Khloehomes

What is Shedrack Ushene's role at the current company?

Shedrack Ushene's current role is Property Manager.

What schools did Shedrack Ushene attend?

Shedrack Ushene attended Houdegbe North American University Benin.

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