Healthcare and Pharmacy Innovationhttps://scriptrunner.ai/- Product guidance using a pharmacist first approach- Scaling operations from a pharmacy workflow perspective - Advising on how data integrates within an evolving, interoperable healthcare ecosystem.

Given my 10+ years as a pharmacy owner and pharmacist, I spearheaded various innovation projects to explore and understand the needs and wants of modern pharmacies. This involved experimenting with new technology to drive healthcare accessibility and bridge gaps in the healthcare system.Key drivers of focus:- Technology to significantly reduce labor hours in pharmacies- Digitizing pharmacy workflow processes- Reduce pharmacy error- Payment solutions (insurance, co-pay and more) within pharmacies Our continuous efforts led to incubating a handful of healthtech projects.

Advising Nellie Health, an online mental health center specializing in evidence-based treatments. Contributing strategic insights to drive operational excellence and innovation in mental health care.

Responsible for the overall success of Shoppers Drug Mart’s proprietary software system that powers all their pharmacies across Canada.

I was a retail and pharmacy owner with a proven track record of attaining significant revenue growth and profitability while putting community and employee development at the forefront. Responsible for:- Forming strategic directions and plans to increase pharmacy services and maximizing customer satisfaction.- Hiring a world class pharmacy team of over 70 to help execute on my vision to move the profession forward.- Executing operationally with full accountability of the P/L- Creating a team with defined clear goals, roles, responsibilities and built a culture of accountability. Achievements:- In 3 years, transformed the store into one of the most profitable and highest growth Shoppers Drug Mart franchises in the country. - Winner of the "Shoppers Drug Mart Associate-Owner of the year" award in 2017, granted based on growth, profitability and leadership style.- Selected by executive management to create new training initiatives that would eventually become standards in operationalizing Shoppers Drug Marts across Canada

As a pharmacist, I processed and dispensed orders for various medications/supplies according to prescriptions for a high-volume pharmacy.Achievements:- Increased prescription count by implementing compliance pack program and various workflow techniques.- Promoted to pharmacy manager for exceptional customer service and operational excellency.