Sheeba Caroline Email & Phone Number

Coimbatore, Tn, In

Coimbatore Area, India

Founded a training companyCreated and facilitated workshops that improved participants' leadership, teamwork, and presentation skills.Oversaw business development, client acquisition, and strategic partnerships to expand the company’s reach.

I manage the following:Brand buildingFocus groups

Coimbatore, Tamil Nadu, India

Conduct comprehensive training programs for entry-level employees and interns, focusing on problem-solving, effective communication, and soft skills development.Have successfully trained and mentored approximately 500 to 600 individuals over 3 years, contributing to their professional growth and readiness for workplace challenges.Develop and tailor training materials to align with company objectives and the unique needs of participants, ensuring practical learning and… Show more Conduct comprehensive training programs for entry-level employees and interns, focusing on problem-solving, effective communication, and soft skills development.Have successfully trained and mentored approximately 500 to 600 individuals over 3 years, contributing to their professional growth and readiness for workplace challenges.Develop and tailor training materials to align with company objectives and the unique needs of participants, ensuring practical learning and application.Facilitate engaging training sessions that emphasise real-world scenarios, interactive discussions, and collaborative activities to enhance learning outcomes.Provide constructive feedback to trainees, helping them identify strengths and areas for improvement, boosting their confidence and skill levels.Monitor and assess trainee progress through evaluations and follow-up support, ensuring the retention and application of skills learned. Show less

Vizianagaram, Andhra Pradesh, India

Oversaw day to day school operations Set performance objectives for teachersResearch new resource and techniques to improve virtual teachingTrained the teachers on using digital aids Conceived and organised virtual eventsWas instrumental in creating a learning environment for teachersConducted staff meetings twice a month Initiated stress buster activities for the teachersLiaise with education partners

Coimbatore Area, India

Client: Cognizant Technologies, CoimbatoreI worked as a Training Consultant for a client of Cognizant's which was in transition and executed the following:Conducting Training Needs Analysis when requiredAttending process training to understand the skills requiredPreparing content for training Conducting fun activities as part of employee engagement programmesProviding private coaching when requiredCreating assessment questions when needed

Coimbatore Area, India

My work required me to travel between Chennai and Coimbatore frequently While I was in Coimbatore, I did the following:Initiated and set up operations Was responsible for the performance of the sales team Handled day to day operationsOther activities which I did in Coimbatore and Chennai are:Initiating fun activities for employeesConducting training on product for new joinersInducting new joiners into the companyGiving presentations at various events… Show more My work required me to travel between Chennai and Coimbatore frequently While I was in Coimbatore, I did the following:Initiated and set up operations Was responsible for the performance of the sales team Handled day to day operationsOther activities which I did in Coimbatore and Chennai are:Initiating fun activities for employeesConducting training on product for new joinersInducting new joiners into the companyGiving presentations at various events and conferences as part of promotional activitiesLiaising with the top management and clients Show less

Chennai Area, India

I have conducted training on Accent-Neutralization, soft skills, client interfacing skills for new joiners, middle-level managers to the clients of MindSpeed, LeeHecht Harrison and Niit.Some of their clients are:Cognizant BPO, Coimbatore and ChennaiMahindra Finance, Trivandrum and ChennaiTata Communications, ChennaiAccenture, Bangalore and Chennai

Cochin Area, India

Client: Cognizant Technologies, Cochin, Chennai, KolkataI was part of an exclusive training programme specially designed for each level such as Junior Software Analysts, Senior Software Analysts and Team Managers.The topics covered were Business Communication, Client Management and Assertive CommunicationI also hosted the closing ceremony of the program in Cochin and Kolkata which had activities like debates, skits and role plays. As part of the program, I assisted participants… Show more Client: Cognizant Technologies, Cochin, Chennai, KolkataI was part of an exclusive training programme specially designed for each level such as Junior Software Analysts, Senior Software Analysts and Team Managers.The topics covered were Business Communication, Client Management and Assertive CommunicationI also hosted the closing ceremony of the program in Cochin and Kolkata which had activities like debates, skits and role plays. As part of the program, I assisted participants in preparing for skits, role plays and debates. Those days were the most enjoyable during my stint in Cognizant. Show less

Coimbatore Area, India

Conducted new hire training Trained on Accent Neutralization, American Accent, US Culture, Telephone Etiquette and Customer ServiceConducted interviews

Chennai Area, India

Conducted new-hire training on Accent Neutralization, Customer Service, Telephone Etiquette and GrammarDeveloped content and activities for trainingConducted interviews to check the language level of the candidatesInducted new joiners into the company

Bachelor Of Commerce (B.Com.)

Education record