T Sheeba Dk Shirley Email & Phone Number

Bengaluru, Karnataka, India

India

Growth path: Senior Manager - DirectorClients Handled: T-Mobile, US Bank, Facebook, Verizon, FujitsuTechnology: JAVA, J2EE, Mongo DB, Elastic Search, Logstash, Spring framework, Spring BOOT, Quartz, Hibernate, Micro Services, AWS, JavaScript, AngularJS, ReactJS• Led and managed a diverse team of 60 engineers in UI/UX and backend development, comprising full-time employees and contractors.• Successfully relocated the entire product from the US to India, ensuring a seamless transition and uninterrupted operations.• Efficiently managed complex releases by fostering collaboration among multiple stakeholders, resulting in on-time delivery of high-quality releases.• Developed strategic product strategies, leveraging emerging technologies like data analytics and cloud support to drive client transformation and enhance market competitiveness.• Scaled the product horizontally and vertically to support thousands of physical nodes from a few hundred nodes.• Played a pivotal role in elevating the product to an enterprise-class solution, incorporating critical features such as HA, RBAC, SSO, Alarm, Analytics, and scalability.• Provided hands-on coaching and mentorship, promoting code optimization and best practices within the team.• Led process improvements, transitioning the team to a streamlined 3-month Agile release cadence, increasing feature velocity and overall efficiency.• Successfully transitioned infrastructure components from a monolithic architecture to a microservice architecture, enhancing cloud-native support for the product.• Initiated a successful UI/UX revamp, improving the customer experience and usability of the product.• Implemented data re-architecture efforts, resulting in an impressive 80% reduction in field issues, enhancing overall product reliability and customer satisfaction.• Promoted to Director in recognition of transforming the product, boosting team productivity, and achieving exceptional results.

Chennai, Tamil Nadu, India

• Led a team of 30 UI/Backend Engineers, effectively managing vendor relationships, hiring, interviewing, and onboarding contractors on time.• Achieved rapid development and release of the first version within 3 months, followed by subsequent releases with enhanced features and predictable RPOs.• Implemented effective team alignment, resulting in doubled feature velocity and significant improvements in quality metrics.• Held responsibility for the architecture and delivery of an intelligent design layer, enabling seamless interaction among multiple domain-centric products and establishing a new brand for DELL in the manageability space.• Spearheaded SDN initiatives for the product, expanding the customer pipeline and forming a dedicated team for new initiatives.• Initiated UI/UX revamp and customization of the product through collaboration with multiple stakeholders and customers.• Secured new customer deals by leveraging product customization to meet specific requirements.Specialities: Project Management, Software Development, Network Security, Enterprise Architecture, Vendor/Resource Management, Stakeholder Management, Customer Relationship Management, People Management

Chennai, Tamil Nadu, India

Growth Path: Design Lead, Technical Lead , Senior Product Architect, Technical ManagerClients Handled: Cisco, AT&T, Alcatel, Verizon, T Systems• Led the development of a Circuit Management System (NMS solution) for XO Communications, forming and managing a new team of 25 engineers. Achieved cost savings of 50% by replacing Progress ESB with a Webservice layer.• Received Best Manager Award for successfully delivering Phase 2 after resolving issues from Phase 1, which had executive-level escalations.• Received customer appreciation from Cisco and AT&T for successfully delivering an IPTV project, ensuring the health monitoring of IPTV servers worldwide. Achieved a CSAT rating of 5/5 for the Cisco ATT IPTV project.• Capitalized on the success and quality of the Cisco ATT IPTV project to secure multiple opportunities within the Cisco account.• Managed key customer insertions from the RFP stage to execution.• Designed and developed a hosted collaboration monitoring software and led the architecture and delivery of a framework for seamless interaction among multiple domain-centric products, resulting in increased revenue.• Designed and delivered multiple features for the Alcatel NMS platform, contributing to improved feature velocity through the development of reusable UI components.• Involved in CMMI/ISO certification activities to ensure adherence to quality standards.• Successfully transitioned from Java Applet-based software development to web-based software development.• Mentored junior engineers in adopting new frameworks for product development.Specialities: Project Management, Software Development, Network Security, Enterprise Architecture, Vendor/Resource Management, Stakeholder Management, Customer Relationship Management, People Management