Sheeba Grover Email & Phone Number

Sydney, New South Wales, Australia

Parramatta, New South Wales, Australia

• Successful Registration Management across all states of Australia.
• Liaising daily with the external government departments/ internal teams and the clients, ensuring accurate and timely delivery of SLA's/KPI's.
• Engaged in cross-functional training and working closely with Registration renewal process project team to promote automation.
• Maintaining a high level customer service and workplace values at all times.

Sydney, Australia

Sydney, Australia

• Duties Include:
• Collecting data for company’s database.
• Retrieving client information and details through phone or email.
• Updating Salesforce database with details of new clients and case entries of existing clients.
• Managing client information using Microsoft Excel.
• Data cleansing and standardization.

India

• Duties include:
• Undertake and coordinate research, assessment and evaluation studies for ongoing and new projects.
• Dealing with clients and managing projects by prioritizing them.
• Conduct primary and secondary research along with an extensive literature review for the projects.
• Collect and interpret data for the projects.
• Analyse the data using Microsoft excel.

India

• Duties include:
• Lecture planning and preparation
• Develop the subject guideline and make it available to the teaching team and students
• Checking and assessing student's work
• Designing appropriate tutorial content
• Managing student issues

M.Tech, Computer Science And Engineering

M.Tech Thesis Project Title : A Hybrid Approach for Emotion Detection of Punjabi Text on Social Networking The objective of the project.

Certification, Excel For Data Analysis