- Responsible for overseeing successful project delivery and client satisfaction- Cultivate and maintain strong client relationships to drive business growth- Spearhead marketing efforts to elevate Dancor's brand presence- Committed to delivering exceptional results and contributing to the company's success

- Leader and program owner of internal store associate rewards and recognition site to drive Sunglass Hut’s Key Cultural Indicators (KCIs) and boost employee retention- Lead manager of company internal social media platform (Instagram) focusing on driving employee culture (Sunglass Hut KCIs) and Diversity, Equity, and Inclusion- Process owner for company-first employee engagement initiative focused on Diversity, Equity, and Inclusion- Managed weekly associate newsletter to keep associates engaged and in-the-know of all things Luxottica and Sunglass Hut- Designed and produced content (PowerPoint, Word, Excel) directly servicing Sunglass Hut North America Senior Leadership for brand summits and meetings

- Developed online resource platform for field teams to drive brand initiatives through weekly videos with Senior Leaders, engagement tools, celebrations & recognition, and more- Wrote, edited, formatted, and distributed weekly internal communications for store teams across North American market (1,700+ stores)- Worked to simplify communication strategy by reducing communications, edits, and errors to allow field teams to focus on running day-to-day operations instead of corporate tasks- Managed weekly activity tracker to ensure simplification metrics were met- Managed weekly associate newsletter to keep associates engaged and in-the-know of all things Luxottica and Sunglass Hut- Ran learning and development projects to provide detailed training for store teams, including the rollout of a new task management system- Provided daily copywriting for internal communications, in-store marketing, and field training- Designed and produced compelling content (Powerpoint, Word, Excel) for company summits and meetings- Collaborated and worked cross-functionally with every area of the business to develop concise and engaging content for store teams

- Planned, organized, and ran in-store events with partnering organizations at Cincinnati’s flagship store- Key member of store management responsible for initiative launches that returned the highest revenue in the Midwest market- Served as a team leader that trained and oversaw on-duty associates- Key Holder responsible for opening and closing the store

- Met and exceeded daily sales goals- Assisted clients in purchasing women’s clothing and accessories - Styled and fit women with quality clothing and accessories - Operated sales register

- Executed and managed social media platforms including Facebook, Twitter, Yelp, Pinterest and Instagram- Increased social media followership by 2,000 fans in a six-month period (Facebook)- Launched and managed promotional campaigns for Cincy Chic clients - Monitored, listened and responded to social media users

- Created and managed Cincy Chic Instagram profile- Increased Instagram followership by 400 percent in five-month period- Conducted live social media engagement at Cincy Chic sponsored events - Implemented new social media engagement concepts to increase event attendance and enhance attendee experience - Implemented new social media concepts to increase subscribers and fans across all social media platforms