Patrick Sheehy, Csw Email & Phone Number

Greater Minneapolis-St. Paul Area

Consulting at a major health-care-related client doing cutting-edge graphical reporting on consumer satisfaction with web-portal interaction.

Voice over and audio production for radio, TV and industrial video. I am a trained voice actor with over 30 years of experience and a talent for character voices as well as dynamic narration.

United States

Working in the IT department, I had responsibility for requirements gathering, technical specifications, testing, documentation, and project management for enhancements to the customized manufacturing and distribution ERP (based on JBA System 21). I designed, documented, tested and coordinated UAT for enhancements to facilitate the implementation of a major change in product packaging and improve warehouse pick-routing efficiency.

Greater Minneapolis-St. Paul Area

Working in the Hosting Services Engineering group, I managed compliance activities for the private cloud infrastructure and software, ensuring conformance to asset management, software entitlement and timely mitigation of vulnerabilities within the organization, as well as serving as Business Continuity Manager and security plan liaison. My team of eleven also had responsibility for governance of automated software installation processes that require elevated authority, providing documented norms that internally developed install code must conform to and testing wrappers that validated that conformance.

Greater Minneapolis-St. Paul Area

I worked in the IaaS Cloud Engineering (formerly Private Cloud Enablement (PCE)) group within the Operations team. The team supports internal cloud platforms for Wells Fargo’s in-house computing infrastructure. My primarily focus included coordinating timely completion of compliance responsibilities and activities, including vulnerability mitigation, business continuity and security plan management.

Greater Minneapolis-St. Paul Area

I worked in the Private Cloud Enablement (PCE) group with business representatives and subject matter experts to document and refine requirements for integrating internal cloud platforms into Wells Fargo’s back-end systems of record for asset management, cost sharing and software licensing. This included identifying opportunities to automate systems interaction in both provisioning (creating) and decommissioning (deleting) virtual machines within the cloud, as well as refining existing server provisioning processes to work in harmony with the cloud paradigm. I also assumed responsibility for compliance activities during this period, including business continuity and security plan management, which continued when I was hired full-time.

Greater Minneapolis-St. Paul Area

TEMBO Technology Lab (Pty) Ltd specializes in the development of database modernization solutions for IBM Power Systems running IBM i. Their flagship product, Adsero Optima™ (AO) (www.adsero-optima.com) modernizes legacy databases to the powerful IBM i SQL (SQE) engine, preserving and extending legacy applications and providing a solid foundation for future modernization technologies and projects.As point person for TEMBO in the USA, I served as the liaison to IBM in Rochester, MN and provided technical marketing and customer support in the USA. I also authored help text and other documentation for the AO product.

Greater Minneapolis-St. Paul Area

I managed a team of seventeen business analysts working in the Home Preservation (HP) division. The team supported software applications designed to modify at-risk mortgages to allow borrowers to remain in their homes. In 2012, I coordinated deployment across all of the HP applications of the second largest government directive (HAMP Tier 2) since the inception of the government’s HAMP program in 2009. In 2013-2014, I managed and actively participated in the development of a strategic next-generation, rules-engine based application for generating mortgage modification decisions.

Eagan, Mn

I worked as a Business Systems Consultant at Wells Fargo Home Mortgage in the Technical Operations Group, interfacing with business representatives and subject matter experts to thoroughly document and refine Business Requirements Documents (BRDs) into Functional System Designs (FSDs). These were used by the software developers to enhance the Home Preservation Application (HPA), a suite of loan modification options implemented to assist homeowners in restructuring at-risk mortgages. I helped design a variety enhancements to a comprehensive set of options and also created documentation for the HPA suite, which did not previously exist. The latter included a comprehensive overview of the entire software suite, a data source mapping for the application database and several topical papers such as escrow handling on defaulted loans.

Johnson Brothers Liquor Company, based in Saint Paul, MN, is a family-owned, premier distribution source for wines and spirits serving off-premise (store) and on-premise (restaurant and bar) customers across the United States. Their mission is to provide the best service, products, and people in the wine and spirits industry. I managed Johnson Brother's internal software development staff and handled requirements gathering, analysis and design documentation for numerous software enhancements, and project management for implementation of those enhancements. I also helped implement formal quality assurance testing to improve project delivery timelines and quality, as well as decrease software support. I earned standing as a Certified Specialist of Wine (CSW) from the Society of Wine Educators in 2009.

I worked with an internal team deploying a customized version of IBM’s Rational ClearQuest problem tracking system. My first task involved streamling the importing and authorizing of new user groups. By documenting the complete process (originally handled by 4 people), then improving existing tooling, as well as developing new tools to allow one person to handle all steps, processing time per work item reduced from 6 to 12 hours per request to under 1 hour. Processing accuracy significantly improved, such that almost no requests now require rework.I also assumed responsibility for portions of the team's end-user documentation and education, and worked to improve both. Both deliverables were rewritten to take a more how-to, user-centric approach designed to make the user productive quickly and efficiently, while minimizing confusing and unnecessary technical detail.

Kingland Systems develops software and operates application data centers. Their solutions target the financial services industry and the accounting industry.I worked as Solution Manager for the Compliance Division from 1/2003 to 9/2004, serving the accounting industry. I managed all product lifecycle activities, including marketing, strategy, budget, sales, product content, resource allocation, development, deployment, and customer service for the 27 person division.During my time in this position, the division experienced revenue growth of 47.5% and accounted for nearly 60% of company revenue. The division responded to a request-for-proposal (RFP) from a group of the largest public accounting firms on a multi-million dollar, multi-year project to construct a database of corporate entity and security information. I led the technical team helping prepare the response and served as technical speaker for the finalist presentation in New York City. KSC won the bid.Subsequently moving into the role of V.P. of Software Engineering, I drove improvement in the requirements specification process to enhance clear understanding of product features early in the development cycle. I implemented an agile programming development process and served as project manager, maintaining formal project plans that closely tracked four-week development iterations to keep programmers and testers informed and on schedule. These two initiatives together reduced late cycle rework, improved product delivery times and improved customer satisfaction. Developers clearly understood features and could implement quickly and efficiently. Quality verification engineers could base test plans on well-defined functionality and more thoroughly reduce software errors in the delivered product.

Vision Solutions is a leader in the managed availability market. The company’s managed availability solutions maintain the integrity and accuracy of data in a wide variety of industries.As the technical and marketing liaison to IBM's iSeries mission in Rochester, Minnesota, I developed new business initiatives and joint marketing campaigns between Vision and IBM. I also had responsibility for maintaining and strengthening technical and marketing relationships.I worked with the IBM WebSphere Application Server group to develop an availability strategy for WebSphere, including testing WebSphere with Vision software. I also worked with the IBM ClusterProven initiative group to further opportunities for both companies. I improved Vision's visibility in Rochester through regular visits with key technical and marketing contacts.

DWC is a multimedia firm that creates innovative web-based software solutions and products for a wide range of large and small businesses and organizations throughout the US.DWC hired me to direct development of rHometown.com, a large community-oriented portal project, as well as to oversea the company's hardware and network infrastructure. The overseas programming company developing the site promised to enhance the original graphic mockups documentation with architectural design and specifications based on the mockups.After determining little design work had occurred, I terminated the original firm. To facilitate distributed development, I designed a modular, component-based architecture which maximized code reuse and efficiency and allowed for easy expansion and maintenance. I wrote extensive design documentation to assist the overseas teams and personally programmed much of the initial project to provide a template. The project, originally estimated at one year, was delivered in 6 months, with one-half of the originally planned staff.During my tenure, the company also upgraded their server hardware and moved from Windows to Linux to handle increased web traffic; improved database security and isolated the database from direct external access; and relocated the hardware to a secure facility with fully redundant power and network access.

Bachelor Of Science - Bs

Education record