Cso-Me, Levant And Africa And Sap Key User
Procter & Gamble Gulf
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Sheeja John Email & Phone Number
CSO-ME, Levant and Africa and SAP Key User
at
Procter & Gamble Gulf
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Procter & Gamble Gulf
Role
CSO-ME, Levant and Africa and SAP Key User
Location
United Arab Emirates, United Arab Emirates, United Arab Emirates
Who is Sheeja John? Overview
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Quick answer
Sheeja John is listed as CSO-ME, Levant and Africa and SAP Key User at Procter & Gamble Gulf, based in United Arab Emirates, United Arab Emirates, United Arab Emirates. AeroLeads shows a matched LinkedIn profile for Sheeja John.
Sheeja John previously worked as CSO-ME, Levant & Africa / SAP Key User at Procter & Gamble Gulf and CSO – AP (Arabian Peninsula) & JADC (Jebel Ali Distribution Centre) at Procter & Gamble Gulf. Sheeja John holds Master Of Business Administration - Mba, Finance & Human Resource from Mg University, Knowledge Village.
Profile bio
About Sheeja John
Result Driven Professional with 13+ years of experience in ensuring profitable execution of order processing assignments and customer service by utilizing SAP platform, resolving queries and delivering most cutting edge & pragmatic solutions in the FMCG sector. I handle incoming communications from customers and ensured P&G customers receive best services as expected. I am responsive to customers through prompt follow-up to order needs, inquiries and issuesOver the years, I have been ensuring client satisfaction by providing a multitude of consulting services with a strong approach towards understanding the requirements and translating the same to functional specifications.I have acquired distinguished know-how in designing and developing customer order solutions and support apart from my ability to act as SAP Functional Consultant on a various Implementation/Support projects.I have vast SAP MM module knowledge including defining enterprise structure, configuration and maintenance of master data, configuration and maintenance of process pertaining to procurement, including customization and maintenance of inventory management.I am an active contributor in planning and decision making by:✔Handling business work processes and SAP execution and solving 80-90% issues/questions of end users✔Supporting projects as requested and maintaining long-term relations with channel partners and vendors✔Training staff to maximize the benefits of technology to achieve excellent customer satisfaction levels✔Achieving Billing Accuracy; No Open Orders from previous months and achieving customer satisfaction❆ Markets/Customers Managed ❆Arabian Peninsula (Middle East) ✰ GDM ✰ Africa ✰Levant❆ Project Participation ❆ Middle East Customer Service Centre restructure | SLA, SOP, Job Aid | Productivity Enhancement | Work Improvement process | Audit | New Business ProcessAs such, if you wish how I can benefit your business, you can get in touch with me at: sheejajon@yahoo.com
Current workplace
Sheeja John's current company
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Procter & Gamble Gulf
7 roles
Sheeja John work experience
A career timeline built from the work history available for this profile.
Cso-Me, Levant & Africa / Sap Key User
Current
Procter & Gamble Gulf
Key Contributions:Customer Service ❆ Order Processing ❆ Issue Resolution ❆ Client Relationship Management ❆ Team ManagementAs a CSO and SAP Key User in Levant & Africa, I am responsible for processing customer orders (on time shipment/delivery, right product, right quantity, etc.) and ensuring orders are processed accurately and timely. Furthermore, I am a.
Aug 2016 - Present
Cso – Ap (Arabian Peninsula) & Jadc (Jebel Ali Distribution Centre)
Procter & Gamble Gulf
As CSO, I received and processed all customer orders (from MDO DRP/OM or Customers) in SAP while coordinating with Source Plants and Logistics team. I ensured timely resolution of issues/queries related to the orders being processed such as those related to Master Data or Credit Limits. I met all customer requirements including on time shipment, right.
Aug 2014 - Jul 2016
Gdm (Global Development Markets) Cso Analyst
Procter & Gamble Gulf
As a GDM (Global Development Markets) CSO Analyst, I processed all customer orders and interfaced with Source plants, Forwarders, Logistics, CBD, and Planners. Resolved customer queries/issues, fulfilled customer requirements and adhered to guidelines of internal control & RE compliance.I was involved in verifying requirements of the orders received from.
Jan 2010 - Jul 2014
Master Data Analyst
Procter & Gamble Gulf
Worked as a Master Data Analyst, I was responsible for customer creation in SAP, maintained new SKU, costing & PIR and handled price structures. I contributed to the delivery of higher service levels, greater logistics flexibility and capacity, and increased operational efficiencies.
Nov 2007 - Sep 2009
Team Leader Technical Support
Procter & Gamble Gulf
As the manager for technical support, I employed my industry knowledge and experience to manage CS & order management team, handle customer inquiries, complaints, billing questions and payment extension/service requests & order management process. I resolved the concerns of angry callers and gained trust, located resources for problem resolution and.
Apr 2005 - Nov 2007
Logistic Executive
Consolidated Shipping
Mar 2004 - Feb 2005
2 education records
Sheeja John education
Master Of Business Administration - Mba, Finance & Human Resource
Mg University, Knowledge Village
B. Com, Computers
FAQ
Frequently asked questions about Sheeja John
Quick answers generated from the profile data available on this page.
What company does Sheeja John work for?
Sheeja John works for Procter & Gamble Gulf.
What is Sheeja John's role at Procter & Gamble Gulf?
Sheeja John is listed as CSO-ME, Levant and Africa and SAP Key User at Procter & Gamble Gulf.
Where is Sheeja John based?
Sheeja John is based in United Arab Emirates, United Arab Emirates, United Arab Emirates while working with Procter & Gamble Gulf.
What companies has Sheeja John worked for?
Sheeja John has worked for Procter & Gamble Gulf and Consolidated Shipping.
How can I contact Sheeja John?
You can use AeroLeads to view verified contact signals for Sheeja John at Procter & Gamble Gulf, including work email, phone, and LinkedIn data when available.
What schools did Sheeja John attend?
Sheeja John holds Master Of Business Administration - Mba, Finance & Human Resource from Mg University, Knowledge Village.
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