It Engineer
CurrentProvide IT Engineering services and support for Seattle Tacoma Box Enterprise network. Diagnose and resolve Firewall, Servers, hardware, software, and connectivity issues. Plan and implement network security measures. Configure, monitor, and maintain communication systems and applications including e-mail and phone systems. Configure and test computer hardware, networking and operating system software. Monitor network performance and analyze customer needs to determine necessary hardware or software changes. Perform Office 365 deployments, Exchange Online and Azure Active Directory integration for centralized client management. Coordinate with vendors and clients to facilitate purchases. Project management for information technologies projects. Maintain Mitel Phone Systems. Maintain FortiMail, FortiManager and FortiAnalyzer, FortiGate's and FortiSwitches. Monitor enterprise environment using PRTG monitoring. Interconnect all Branch Offices with VPN Tunnels with FortiGate Firewall's and FortiSwitches. Design and implement work from home environment for all employee's during Covid epidemic and all future plans as well. Implement all backup services using Veeam for daily local backup and offsite private cloud backups weekly. Make sure to thoroughly document all network and systems environment for future support services and training.