Sheel Gupta Email & Phone Number

New York, United States

Greater New York City Area

We export all kinds of high end electronics, cell phones, laptops and other gadgets.

Was awarded the best deduction Specialist during a Six Sigma project of GE Waters in Bangalore in August’06.Worked with Cadburys Schweppes in Plano, Texas for 2 months on a special project on claim resolutions on behalf of GE Capital.Worked with CREDITEK in Pennsylvania for 2 months on a learning project on Deductions.

Profile: Deduction Specialist due to excellent performance and high potential to handle tough customer and tough situations (2005-06).Responsibilities Included:1 A senior team member for a team of 24 people.2 Weekly review about the collections done and conference call with the client to make sure that the Business CTQ(Critical to quality) are in the line with the client’s requirement3 To prepare monthly quality analysis report for all workbaskets and users and analyze the gaps and try to fill them by cross training.4 Responsible for making weekly team reports, which identify the details regarding the performance of all the team members.5 Discussing Development plans with the team members6 Time Management: - Meeting Deadlines for Assigned targets.7 Ensure Active Participation of the team in performance reviews and one-on-ones.8 Resolve all the I, J & L claims within a given span of time for a specific portfolio.

B.Com, Commerce, Accounts

Education record