Travel Sales Supervisor
Current
Manila, National Capital Region, Philippines
- Handling 15 agents
- Making sure, that they would take inbound and outbound calls
- Managed to increase profits by prioritizing strong relationships with airlines, hotels, andother companies within the travel industry.
- Successfully resolved travel-related issues, demonstrating excellent communication andorganizational skills to ensure client safety and satisfaction.
- Assisting agents hit their own KPI’s
- Doing training and refreshers if needed