Sheena Doyle Email and Phone Number

Led a cross functional team to complete assigned projects on time and with accuracy and efficiency.Ensured detailed project plans were created and utilized to manage milestones, resources and dependencies.Outlined the tasks involved in the project and delegate accordingly. Conducted risk assessments, report identified risks to management, provide recommendations for mitigation of risk.Provided frequent and effective communication to the project team. Addressed all questions, concerns, and/or complaints throughout department projectsTracked, monitored, developed, and managed multiple project schedules, milestones and work plans.

Surpassed expectations in regards to meeting facility revenue goals on a consistent basisIdentified and recommended opportunities to increase productivity Prepared all weekly dashboard and month-end Operational performance reportsMonitored productivity and quality to ensure high customer service satisfactionAssisted the Director of Client Operations in the training and evaluation of staff for the districtAssisted in selecting, interviewing, hiring, training and the terminating of employees

Answer phone calls and direct calls to appropriate parties or take messages. Attend meetings to record minutes.Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals and ledgers or computers.Debit, credit, and total accounts on computer spreadsheets and databases using specialized accounting software.Prepare bank deposits by compiling data from cashiers, verifying and balancing receipts, and sending cash, checks, or other forms of payment to banks.Answer telephones, direct calls and take messages.Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.Compute, record, and proofread data and other information, such as records or reports.