•Lead cadences and drive agile ceremonies (Scrum of Scrum, Backlog Refinement, Retrospectives, Release Planning with Product Owners, Daily Stand-ups) •Support program and business stakeholders to identify and create tangible business outcomes for the year based on initiative funding available•Act as a bridge, leading teams of developers, QA in the US and India, removing impediments and silos •Provide leadership, training, and coaching and mentoring to Agile and Kanban teams •Assess development team metrics through Technical Excellence Application monthly around the areas of; code development, sprint planning, resource attrition, for risks and opportunities for improvement•Coach teams to be self-directed, with strong accountability, decision-making, conflict resolution and transparency through effective use of backlog refinement, sprint planning and retrospectives•Understand the functional implications of the product for delivery and able to communicate across technical and business stakeholders•Create Epics based on technical and business initiatives, supporting significant funded initiatives as well as non-significant, business as usual efforts•Successfully executed 19 releases to production in 2023, of which 90% technology and 10% business/ UI enhancements

• Lead Program Manager, on a 16 MM effort to provide improved technology and consumer functionality within the Deposits online capability through the creation of flag identifier for Primary account holders. Functionality has remediated multiple audit issues, impacting ~150 employees across technology, branch employees and customers. • Managed initiative funding for projects within line of business, facilitating meetings with stakeholders to determine burn rate and potential risks • Responsible for managing change management process and activities, from the intake process, capacity planning, permit creation and approval as well as risk reporting and governance.

• Converted as a contractor to full-time project manager, aligned to significant funded initiatives within Data Information & Analytics Technology• Focused on the resolution of audit issues, working with teams to understand major deliverables, and working with business and development teams to create timelines for successful delivery • Trained and delegated tasks to new and junior PMs in order to be placed on larger more significant initiatives• Regarded by manager with communication approach as “best in class, mature, refined, structured and logical”.

• Drive end to end management of technology projects, ensuring successful deployment of technology changes and enhancements• Lead and drive requirements gathering sessions, understanding needs of design team, obtaining permit to build, development of timelines and communicating and tracking team progress and velocity using Agile and Waterfall methodologies and techniques.• Perform QA assessments on program and projects to ensure they meet the Enterprise Change standards• Provide oversight for all phases of waterfall and agile projects; from initiation to closing, ensuring all required project tollgate materials are completed on time

• Provide technology career consulting for those entering the Agile and Project Management fields from resume writing, LinkedIn profile reconstruction, interview prep

• Conduct ADSF (Application Development Security Framework) scans designed to ensure the security of high-risk applications were meeting Bank of America’s Global Information Security compliance standards• Coordinate resource planning with Application Managers to identify assessors to perform vulnerability assessments on applications and facilitate demonstrations• Develop application specific Remediation Plans based off vulnerabilities identified in ADSF scan reports

● Performed reporting and analysis in Qualys to identify critical and high vulnerabilities on servers, impacting applications; using Agile methodologies● Served as Change Manager through; notifying Application Managers of vulnerabilities detected, determining appropriate game plan for remediation, creating Change Requests in Pac2000● Responsible for monitoring enterprise SLA of Problem Tickets created in Pac2000; used Microsoft Access to generate queries, export data in Excel to capture SLA calculation and reporting● Participate in daily Standup Meetings to discuss project progress and impediments ● Partnered with leadership to update project road maps and punch list involving; changes to scope items, application release dates, and budget● Developed weekly PowerPoint presentation based off stakeholder requirements for technology leadership; capturing enterprise announcements and trend analysis on the progress of application deployment● Technology Used: Qualys, Pac2000, Policy Works, Tableau, App Central, Microsoft-Access, Excel, Power Point, Visio, Word● Key Accomplishments: Reporting Automation- Developed automated report for Application Managers, providing both high level and detailed views of the status of scope items missing data in App Central

• Schedule and facilitate weekly meetings with stakeholders, reporting the disposition of digital records and engagement in compliance training• Monitor and track the progress of digital records storage through the creation and sustainment of manual reporting and implementation of automated reporting• Gather business requirements from stakeholders based off the annual Global Records Management planning reporting goals• Developed Data Dictionary for users on how to identify and validate data in reports• Trained team of Business Analysts responsible for reporting and analytics to run reporting dashboards in Excel• Decompose organization reports to define Key Business Elements and Performance indicators, working with DBA to translate into SQL for migration to MicroStrategy• Administrator of team SharePoint and Discovery sites to for maintenance of team shared document• Created ad-hoc learning reports to analyze metrics across all LOB’s from Cornerstone compliance training tool, using Oracle BI- HR Information Reporting System

● Partnered with a team of data architects and business analysts in the implementation and deployment of ORCIT data warehouse● Created framework in which ad-hoc and canned reports can be built within database, leveraging Cognos BI● Perform SQL queries in Toad for Oracle to map, analyze, and validate data in Cognos BI● Responsible for writing moderate to complex business requirement documents● Develop Use Cases of ad hoc reports, assessing required functionalities such as; color changing thresholds to report functionality to end users ● Review and confirm accuracy of UAT testing in HP Quality Center testing for defects and confirming accuracy of application changes● Create process maps to review and analyze current and future state application functions● Technology Used: Application Head Quarters, Cognos- BI, Workspace, Flagscape, IRIS, SDAR, Toad for Oracle, Microsoft- Excel, PowerPoint, SQL Server, Word, Visio● Key Accomplishments: Migration to Cognos BI- Involved in the successful decommissioning of data warehouse and implementation of Cognos BI for automated reporting

● Managed the SDLC of a Manager Self-Service program (PeopleSoft HRMS) from pilot to launch for employees globally● Create business requirements based off stakeholder feedback; on areas for system optimization● Schedule and facilitate training sessions with new Managers on HRMS system functionality● Resolve technical system errors by developing Use Cases and testing for defects in order to develop solutions● Performed Mass Data Loads for employee Job Changes of 50+ employees using Excel to Component Interface to load data into PeopleSoft HRMS● Develop and deliver dashboards on a monthly basis for HR leadership to analyze standard processes within my role and HRMS system utilization; in order to drive process improvement initiatives● Created a Global Desktop Procedures on how to perform administrative functions and resolve system errors within the Manager Self-Service program● Technology Used: BMC Remedy, Oracle Enterprise Manager, PeopleSoft HRMS, Microsoft- Access, Excel, Power Point, Project, Visio, Word; SharePoint, SOX Express, SAP SuccessFactors HCM- Employee Central, Career Development and Payroll, Performance Management, Tableau ● Key Accomplishments: Manager Self-Service Implementation- Involved in the System Development Life Cycle (SDLC) of a Manager Self-Service program, from implementation to deployment Self- Service Program Metrics- Develop and implement metrics to understand functional user workload, system utilization by managers and HR, and ideas around system enhancements which have been presented to HR leadership