Sheena Postenrieder, Mba, Shrm-Cp Email & Phone Number

Ruidoso, Nm, Us

- Support clients’ business objectives through creation and implementation of creative and strategic people-first programs; Provide consultative recruiting, talent management, and human resources counsel to executive teams across a diverse client base including start-ups, professional services, and healthcare organizations.- Ensure compliance with federal and multi-state labor and employment laws; Provide guidance to proactively mitigate risks to client organizations; Recommend policies and procedures to maintain compliance, including creation of handbooks and policies customized for each client’s specific business operations.- Manage tactical aspects of full-cycle recruiting and onboarding, including posting positions, reviewing resumes, conducting interviews, and managing onboarding and orientation programs.

- Pioneered the establishment of a fully functional HR department from inception for a startup venture, encompassing the development of robust processes, procedures, and policies, implementation of tailored systems, meticulous legal compliance adherence, and the orchestration of end-to-end HR initiatives, including recruiting, onboarding, employee engagement, manager training, and offboarding programs.- Planned, developed, and oversaw the policies, activities, and staff of the HR department, ensuring legal compliance; Directed the administration of human resource programs including compensation and total rewards, leave administration, performance and talent management, employee relations, and employee engagement.- Monitored and ensured the organization’s compliance with federal, state, and local employment laws and regulations and recommended best practices; Reviewed and modified policies and practices to maintain compliance.

- Lead HR programs and processes in support of multiple geographically diverse sites; Identified and participated in administration of HR policy and program development in partnership with senior leaders.- Provided expertise and hands-on support to senior leaders in areas including workforce planning, employee relations, management coaching, performance management, compensation administration, and change management.- Provided guidance to management on all disciplinary actions, employee evaluations, and SCA matters; Served as Employee Relations representative for the Business Area by appropriately investigating employee relations concerns while providing solid direction and advice to all parties.

Las Cruces, New Mexico Area

- Lead HR programs and processes within the business; Assess the HR implications of the business strategy, identify opportunities to further meet business needs, and design and implement solutions- Collaborated with HR and line leaders to develop and execute HR policies and programs that support specific business objectives- Provided expertise and hands-on support to senior leaders in areas including workforce planning, employee relations, retention, engagement, management coaching, performance management, compensation administration, and change management- Worked cooperatively with senior leaders to create goals and objectives to maximize productivity and management effectiveness- Administered workforce screening program and contract-specific requirements to recruit and retain qualified employees- Investigated and responded to DOL, DCAA, and EEOC inquiries, unemployment claims, and workers compensation issues

Las Cruces, New Mexico Area

- Single Human Resources professional in the Las Cruces site, supporting 2 Federal contracts, providing support to 180+ employees (exempt, non-exempt, call center, and professional-level)- Efficiently carried out full-cycle recruiting functions, including posting positions, attending job fairs and recruiting events, reviewing resumes, interviewing candidates, preparing offer letters, and conducting orientations- Administered workforce screening program and contract-specific requirements to recruit and retain qualified employees - Worked cooperatively with supervisors, managers, and program operations to create individual goals and objectives to maximize employee productivity and management effectiveness - Provided expert guidance to management on all disciplinary actions, employee evaluations, vacant positions, and SCA matters- Investigated and responded to DOL, DCAA, and EEOC inquiries, unemployment claims, and workers compensation issues- Appropriately handled all labor relations and employee relations issues with confidentiality and sensitivity while providing solid direction and advice to all parties; Tracked employee disciplinary actions and recommended follow up procedures- Actively participated on Human Resources Process Team to ensure processes and forms are updated; Specific responsibility to update Call Center New Employee Orientation presentation & Recruit for opening of new contact center locations

Albuquerque, New Mexico Area

Recruiting & Talent Pipeline Associate April 2011 to December 2011- Supported the development and execution of the workforce acquisition process through administrative and procedural support of the Recruiting & Talent Pipeline Organization; Coordinated logistical aspects of on-site recruiting events- Developed and maintained SharePoint sites to include architecture, structure, and general maintenance- Developed, analyzed, and presented Recruiting metrics and data; Evaluated operational metrics as the liaison to HRIS Reporting- Utilized Sandia tools to manage each candidate pool; Maintain resume database, ensuring managers had access to qualified, pre-screened candidates- Created and maintained comprehensive tracking tools for Recruiting department, leveraging Excel and SharePoint; Ownership and oversight of FY Workforce Acquisition Playbook and Recruiting Events ScheduleHuman Resources Operations/Records AssociateJune 2010 - April 2011- Prepared and maintained personnel files for approximately 8,000 employees, including regular, temporary, and student employees- Participated in new hire orientation and successfully processed new hire paperwork, including I-9, W-4, proprietary agreements, and affirmative action forms; Performed E-Verify on all new hires- Accurately entered personal information in PeopleSoft, including education information and prior work experience- Tracked selection documentation for all internally-filled positions and performance management information for employees- Processed paperwork for terminated employees; Accurately tracked data and personnel files for all terminated employees- Effectively responded to customer requests, including working cooperatively with Special Investigators to provide accurate information for clearance investigations and effectively processing requests for verification of employment

Albuquerque, New Mexico Area

- Managed all administrative and procedural aspects of 10-year, $26 million contract with the Department of Defense (Army) - Accurately maintained, monitored, and updated HR information, including internal and external job applications, wage and salary structures, departmental policies, procedures, and metrics, safety and health programs, and employee benefit programs- Efficiently carried out all recruiting functions, including posting positions, reviewing resumes, interviewing candidates, preparing offer letters, and conducting orientations; Administered workforce screening program to recruit and retain qualified employees - Worked cooperatively with executives to create individual department goals, objectives, and systems to maximize employee productivity and management effectiveness - Provided expert guidance to management on all disciplinary actions, employee evaluations, compensation structures, vacant positions, position classifications, and SCA issues- Appropriately handled all employee relations issues with confidentiality and sensitivity while providing solid direction and advice to all parties; Tracked employee disciplinary actions and recommended follow up procedures- Created and administered employee training programs including Sexual Harassment, Discrimination, and Workplace Violence- Developed and implemented successful Employee Handbook, Affirmative Action Plan, Code of Conduct & Business Ethics, and Acceptable Use Policy- Coordinated successful implementation of cost saving employee benefit options, which increased employee participation and decreased Owner’s tax liabilities; Administered all employee benefit plans, including Section 125 plan, FSA’s, and 401(k) program

Albuquerque, New Mexico Area

• Successfully recruited, interviewed, and hired qualified applicants, including reviewing resumes, conducting interviews, performing reference and background checks• Developed and conducted all new employee orientations; developed effective safety training for all new employees• Obtained and updated HRIS information, including employee demographics, pay and performance, disciplinary actions, insurance and 401(k) enrollment, and internal and external job applications• Effectively handled all unemployment claims, workers compensation issues, and Department of Labor and EEOC inquiries • Prepared thorough daily, weekly, and monthly Human Resources reports, including department activity, budget details, turnover, absenteeism, termination, and new hires; Tracked open positions daily• Developed and implemented Human Resources policies and procedures and ensured management and employee compliance

Albuquerque, New Mexico Area

• Managed monthly billing by providing customers with accurate and organized statements• Accurately and efficiently collected, entered, and posted all invoices and customer payments • Expertly answered all A/R questions and assisted management in timely collection of overdue accounts

Albuquerque, New Mexico Area

• Retrieved monthly and weekly output, volume, and hours data in order to analyze and report to Corporate Financial Reporting• Developed and updated finance and budgeting reports for each Business Unit Manager• Processed weekly payroll for both Albuquerque and Cincinnati plants (~1,000 employees)

Albuquerque, New Mexico Area

• Promoted to team leader accepting managerial duties, resolving escalated customer issues, and assisting with training and education• Provided excellent customer service through efficient processing of all transactions and maintenance of corresponding records • Completed Teller Certification, Teller Referral Skills training, and received Card Champion Award

Bba, Human Resources

Mba, Business Administration