Sheena Reed Email and Phone Number
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Sheena Reed is a Customer Logistics Manager at Ryder System, Inc..
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Customer Logistics ManagerRyder System, Inc.Moulton, Al, Us -
Customer Logistics ManagerRyder Logistics Sep 2023 - PresentMadison, Alabama, United StatesSupervise, coordinate, and oversee the day to day logistics operations. Maintain and record Key Performance Indication (KPI). Responsible for implementation of safety initiatives, practices, and behaviors and adherence to company rules and policies. Utilize customer systems to track, report, and correct issues over the road. Coordinate with maintenance personnel to keep Day Cab trucks and trailers in operational conditions at all times. Manage and facilitate drivers to ensure an efficient workflow. Work in collaboration with the customers and in cooperation with all orbiting companies to ensure timely delivery and movement of live materials. Create, maintain, and schedule driver routes to ensure freight is delivered in a timely fashion. Submit weekly payroll. Ensure drivers stay in compliance by maintaining current and up to date CDLs, Medcards, and completion of all required trainings. -
Customer Logistics SupervisorRyder Logistics Feb 2023 - Sep 2023Madison, Alabama, United StatesSupervise, coordinate, and oversee the day to day logistics operations. Maintain and record Key Performance Indication (KPI). Responsible for implementation of safety initiatives, practices, and behaviors and adherence to company rules and policies. Utilize customer systems to track, report, and correct issues in the yard. Coordinate with maintenance personnel to keep Shunt trucks and trailers in operational conditions at all times. Manage and facilitate drivers to ensure an efficient workflow. Work in collaboration with the customers and in cooperation with all orbiting companies to ensure timely delivery and movement of live materials. -
Dispatch Clerk With RyderCapital Staffing Solutions, Inc. Jul 2022 - Feb 2023Madison, Alabama, United StatesCoordinate the timely movement of customer's product in a safe, efficient manner, in compliance with ctime manner ompany and customer rules. Manage and monitor product movements and resolve delivery and scheduling issues. Properly use the company transportation management systems to ensure all required operational data is accurately captured in a near real . Print, deliver, and file yard passes at security gates in order to guarantee ontime dispatching of drivers. Ensure trailers are labeled correctly with the proper placard and placard number. Resolve gate issues to ensure proper check in and out procedure s for trailer delivery. Notify drivers of schedule or work assignment changes to ensure ontime movement. Regularly monitor driver activities and performance. Monitor office supply levels to ensure office runs smoothly. Maintain orderly filing system. Monit or phone calls and emails within the organization. -
Revenue SpecialistEnablecomp Jan 2022 - Jul 2022Tullahoma, Tennessee, United StatesAnalyze and evaluate worker's compensation claim payments using Enable Comp's proprietary software, systems and tools. Use payment system to research tools to determine if the medical provider has been reimbursed in a timely manner. Research, request, and acquire all necessary medical records, and then submit physician's claims to insurance companies to ensure prompt and claim reimbursement. Conduct timely and thorough telephone follow with up with worker's compensation insurance companies to ensure claims supporting documentation have been received and facilitate prompt reimbursement. Prepare correct workers' compensation billing packets and/or underpayment review letters using Enable Comp tools; ensure proper submission including supporting documentation t o insurance companies. Other duties as required. As a mentor I was assigned reps that I answered questions about procedures and systems. Acting as a subject matter expert in the field. -
Secretary IiQuadrus Corporation Aug 2021 - Oct 2021Huntsville, Alabama, United StatesMaintain calendars for Director, Deputy, and Associate Manager of the NASA SLS Stages program. Input travel forms and vouchers for customers. Utilize Outlook for scheduling meetings and reserving conference rooms. Maintain records of travel, memos, and scheduling. Answer phones and take messages. Update PowerPoint charts as requested. Maintain and order supplies for my department. Compile itineraries and paperwork needed for customers when they travel. -
Secretary IiHanks Hanks And Associates, Llc Sep 2019 - Jul 2021Huntsville, Alabama, United StatesMaintain calendars for Director, Deputy, and Associate Manager of the NASA SLS Stages program. Input travel forms and vouchers for customers. Utilize Outlook for scheduling meetings and reserving conference rooms . Maintain records of travel, memos, and scheduling. Answer phones and take messages. Update PowerPoint charts as requested. Maintain and order supplies for my department. Compile itineraries and paperwork needed for customers for travel. -
DriverUber Jan 2019 - Nov 2019Nashville, Tennessee, United StatesPick up passengers, transport clients between places, and keep my vehicle in good condition. Exercise safe driving, communication, time management, and customer service skills. -
Assistant ManagerPizza Inn Nov 2018 - Mar 2019Fayetteville, Tennessee, United StatesManage both front and back of house staff. Ensure proper opening and closing procedures. Maintain petty cash and cash drawers in the registers, daily reports for sales and nightly deposits, scheduling and clocking in and out procedures. Interact with customers on a daily basis to ensure they are enjoying a quality experience. Assist with the training and hiring of new employees. Act as support to staff by assisting with cooking, prepping, serving, cashiering, and other aspects of the business. -
Customer Service ManagerHoward Bentley Buick Gmc Apr 2015 - Nov 2018Fayetteville, Tennessee, United StatesManage call center employees. Direct inbound calls to appropriate departments. Demonstrate appropriate telephone etiquette, passive and active listening skills in order to provide customers with the appropriate information requested. Assign customer internet inquiries to representatives in a timely manner. Follow up on unsold traffic in dealership. Answer questions about vehicles via email, text, and over the phone. Coach employees on call and sales techniques. Create employee schedules. Schedule and confirm appointments via email, chat, text, and over the phone. Maintain a daily, weekly, and monthly report of appointments and commissions. Assist co-workers and employees with questions about policies and procedures. Act as a liaison between call center and sales representatives. Work with other departments to ensure best practices are followed. Point of contact for computer based programs, sales companies, and internet companies. -
Customer Service RepresentativeVerizon Aug 2008 - Apr 2015Murfreesboro, Tennessee, United StatesAssist customers with service, sales, and porting needs. Assist other providers with responses to port requests, customers with obtaining account information needed in order to transfer their number to or from the company. Demonstrate appropriate telephone etiquette, passive and active listening skills in order to successfully assist customers with their wireless needs. Work with internal representatives as well as customers to complete porting requests, troubleshoot device issues, demonstrate equipment, payments and billing needs. Work port fallout to locate correct Old Service Provider information in order to complete porting requests in a timely fashion. Assist internal representatives by troubleshooting system and activation errors associated with ported numbers. Develop new personal and business accounts as well as service existing accounts. Resolve customer complaints with a positive attitude. -
Account ExecutiveNational Pen Oct 2007 - Jul 2008Shelbyville, Tennessee, United StatesEnter product orders in company designated software. Assist customers with advertising and marketing needs by designing logos for products. Research and locate vendor products that match the customer needs and budget. Demonstrate appropriate telephone etiquette, passive and active listening skills in order to effectively position products to the customer's needs. Make cold calls to customers in assigned database and obtain information from the customer that had the opportunity to turn into future sales. Meet daily, weekly, and monthly goals. -
Bank TellerU.S. Bank Jan 2007 - Sep 2007Shelbyville, Tennessee, United StatesDemonstrate excellent customer service in accordance with the company's core values. Handle routine financial transactions including but not limited to deposits, withdrawals, advances, Maintain a positive attitude while interacting with customers. -
Assistant ManagerApplebee'S Neighborhood Grill + Bar Feb 2002 - Jan 2007Tullahoma, Tennessee, United StatesPrep for AM and PM shifts by ensuring the restaurant was loan payments, and merchant transactions. ready for guests. Take orders and ring them in on the company's POS system. Make change for customers, take food orders for instore and callall guests in the restaurant, and deliver food to tables. Hire, train, and orient ne in guests, expedite food for w employees as well as process newhire paperwork. Created the server, host, and bar schedules. Perform server, host, bartender, and manager opening and closing duties. Manage staff in order to ensure a smooth work environment. Conduct and maintain invento ry counts thru weekly inspections and ordering. Handle customer and employee issues. Delegate tasks when appropriate. Run daily reports. Ensure tasks were completed in order to run an efficient, clean store.
Sheena Reed Education Details
Frequently Asked Questions about Sheena Reed
What company does Sheena Reed work for?
Sheena Reed works for Ryder System, Inc.
What is Sheena Reed's role at the current company?
Sheena Reed's current role is Customer Logistics Manager.
What is Sheena Reed's email address?
Sheena Reed's email address is sh****@****ant.com
What schools did Sheena Reed attend?
Sheena Reed attended Motlow State Community College, Lincoln County High School.
Who are Sheena Reed's colleagues?
Sheena Reed's colleagues are Latricia Hawk, Cliff Hankins, Charles Littles, Kevin F. Garvey, Joe Shuker, Marsha Branson, Jack Jack_e._amato.
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