• Input purchase invoices & process payments for multiple departments divided over 1 charity and 2 companies• Process accruals & prepayments & perform monthly reconciliation• Complete weekly & monthly bank reconciliations• Assist with monthly management accounts• Complete VAT reconciliations & VAT Returns• Input, process and oversee weekly/monthly stocktaking process• Credit card & employee expenses processing• Implement new invoice automation & workflow… Show more • Input purchase invoices & process payments for multiple departments divided over 1 charity and 2 companies• Process accruals & prepayments & perform monthly reconciliation• Complete weekly & monthly bank reconciliations• Assist with monthly management accounts• Complete VAT reconciliations & VAT Returns• Input, process and oversee weekly/monthly stocktaking process• Credit card & employee expenses processing• Implement new invoice automation & workflow software• Assist operational staff with supplier issues/disputes • Oversee usage and reporting with new POS system • Microsoft 365 admin• Assist with writing new Finance manual• Train staff members on stock management, booking and POS systems• Write SOP’s for stocktake, reservations etc.• Assist with diverse office administrative tasks Show less

• Manage daily operations of restaurant within a prison (up to 150 seats and 4 meeting rooms) • Create and execute training plan for team of 20 learners with little to no hospitality experience. • Assess learners when they are ready (NVQ for Barista level 2, Food & Beverage service level 1 and level 2)• Create individual learning plans that cater to learner’s individual needs and have frequent meetings to evaluate progress.• Organize masterclasses from professionals in the… Show more • Manage daily operations of restaurant within a prison (up to 150 seats and 4 meeting rooms) • Create and execute training plan for team of 20 learners with little to no hospitality experience. • Assess learners when they are ready (NVQ for Barista level 2, Food & Beverage service level 1 and level 2)• Create individual learning plans that cater to learner’s individual needs and have frequent meetings to evaluate progress.• Organize masterclasses from professionals in the industry for the learners• Manage stock of beverages and non-food items and try to reduce cost• Submit weekly sales figures and assist with reporting Show less

• Produce monthly financial statements including cash flow (forecast), profit and loss and balance sheets. • Send and process sales invoices & credit control• Credit control• Assist with processing payments, invoices, income, receipts, daily timesheets and entering data into Filemaker and Sage.• Process payroll and payroll journals and HMRC & CIS submissions• Complete VAT returns • Complete daily bank reconciliation• Manage petty cash & employee expense… Show more • Produce monthly financial statements including cash flow (forecast), profit and loss and balance sheets. • Send and process sales invoices & credit control• Credit control• Assist with processing payments, invoices, income, receipts, daily timesheets and entering data into Filemaker and Sage.• Process payroll and payroll journals and HMRC & CIS submissions• Complete VAT returns • Complete daily bank reconciliation• Manage petty cash & employee expense claims• Correspond with customers and suppliers via email and telephone• Record of inconsistencies and help with reconciling inaccuracies• Oversee an experienced accounts assistant• Help with administrative duties and general office duties as needed Show less

• Supervise daily operations of a high-turnover restaurant (up to 600 covers during season) and manage a team of 15 people (25 during terrace season)• Make staff rota and schedule staff’s holiday • Build relationships with regular members• Deputise in manager’s absence• Improve team’s efficiency to reduce payroll costs• Conduct monthly 1-to-1 meetings and yearly appraisals with staff to discuss performance, personal development • Improve knowledge of standards, new staff… Show more • Supervise daily operations of a high-turnover restaurant (up to 600 covers during season) and manage a team of 15 people (25 during terrace season)• Make staff rota and schedule staff’s holiday • Build relationships with regular members• Deputise in manager’s absence• Improve team’s efficiency to reduce payroll costs• Conduct monthly 1-to-1 meetings and yearly appraisals with staff to discuss performance, personal development • Improve knowledge of standards, new staff induction and overall training• Analyse members’ feedback to create plan of action for improvement of service and be responsible for after-service communication• Assist manager with improvements to administration efficiency• Analyse financial data and assist manager with budget control• Conducting Health & Safety audits • Improve cleaning schedules and departmental checklists• Keeping ResDiary (online booking system) up-to-date• Assist management in reducing staff turnover Show less

Supervising the daily operations of the F&B outlets (Restaurant (300 pax), 2 Bars and Room Service), which are located next to Wembley Stadium (capacity 90.000 pax) and Wembley Arena (capacity 12.500 pax). Improving team spirit and teamwork within the team and motivating the team members. Assisting with the preparations and executions of big events/conferences (500-600 pax). Training team members. Making staff schedules. Once a month run a shift as Duty Manager.Also responsible for… Show more Supervising the daily operations of the F&B outlets (Restaurant (300 pax), 2 Bars and Room Service), which are located next to Wembley Stadium (capacity 90.000 pax) and Wembley Arena (capacity 12.500 pax). Improving team spirit and teamwork within the team and motivating the team members. Assisting with the preparations and executions of big events/conferences (500-600 pax). Training team members. Making staff schedules. Once a month run a shift as Duty Manager.Also responsible for creating and implementing a new trainings plan to improve the quality of service and efficiency of team members; the administration of the costs for agency staff; improve standard operating procedures for the maintenance of the minibars; ordering of non-food products. Show less

Supervising the daily operations of the majority of the F&B outlets (Restaurant, Bar, Room Service and Pool Service). Helping staff during peak hours. Assisting management with creating administrative Excel spreadsheets for cost calculating, financial analysis and order forms and making schedules with proper staffing to ensure optimal guest satisfaction. Once a month run a shift as Duty Manager.

Assisting restaurant manager with opening of the new restaurant. Training the new staff, setting up cleaning schedules, helping with creating the standard operating procedures, making the schedules & supervising on the floor. Assisting team during peak hours making sure guests receives excellent service.

Responsible for updating the customer relationship management system, researching competitors & prospects, assisting the marketeers with their tasks.

Assisting kitchen/service team with preparing dishes, organising buffets, serving guests during big events. Working on guests relations, assisting with setting up an event proposal, keeping track of all reservations and ensuring optimal internal communication.

Delivering exceptional and personal service to guests in the restaurant for breakfast, lunch and dinner, room service and the lounge.