Responsible for order taking, medical documentation, insuranceverification, billing as well as officesupport services. Assistcustomers in the completion of forms, paperwork, insurance/financial data.Receive incoming telephone calls from customers, referral sources requesting services. Assure that calls are answered as quickly as possible and with customer service skills.Process referral source requests and analyze the computer data of customer's basic information todetermine appropriate course of action forcompleting paperwork. Enter data in the computersystem and obtain missing information. Assure that medical data is processed and accurately analyzed in a timely manner in accordance with billing standards.Assist customers with obtaining completion of required medical documentation and paperwork. Collect data and appropriate information for patient's file. Assure that customersare given complete and accurate information, and assure the information is communicated to the customer in a clear manner. Provide information to referral sources regarding programs and services available to meet customer's needs. Communicate the specific needs of the clientand the available service to the appropriate source.Answer all questions correctly and utilize intake resources when needed to assure information is correct.Assist with customer's financial matters insurance coverage or not and make arrangements for payment. Assure that customersare contacted and notified of financial responsibility and that financial matters are resolved in a timely and appropriate manner.Coordinate deliveries/pickups with Service Techs. Assure that tasks are completed in an accurate and timely manner.Provide phone support, relay messages to the appropriate party and take messages as needed.Assure that phone is answered in a courteousmanner and that accurate, complete phone messages are taken.Assure that copies, filing, correspondence by fax is completed.

Access service rep for the Outpatient, Er and Sameday Surgery departments/Superuser. I provided assistance in guidance to the patients in the general department needs. I provided clerical and telephone support, assisted customers with there financial and insurance information, maintaining patients medical records and Completion of patients forms and paperwork. As a Superuser for Epic I was trained to input Patient information into the system and help end users navigate through the system, answer end users questions and And help for preparation for the go live of Epic

Lifetime Fitness-Locker Room Attendant February 2024-Present-Maintain- indoor and outdoor club cleanliness and safety by performing daily maintenance task-Washes, folds, and stock member towels and ensures the locker room are neat , orderly-Ensures the usage of the locker room consumables, cleaning products.-Responds to member inquiries regarding LifeTime products, service , policies and procedures

.Highly skilled in performing front desk duties. Schedule appointment.Answered all incoming calls and handled callers inquiries.Received directed and pass on telephone messages.Order and received offices supplies and maintained the office supple records.Shipped and received packages via Fed Ex and Ups. Clean the treatment rooms. Excellent customers service skills. Call to confirm patients appointments. Input patients information and insurance into the computer.Create labels for shipments for orthotics.Adept at managing busy waiting room. Processed statements, insurance paperwork and payments and recorded in patients fileReceptionistJune 2007-Present Job/ Dr. John Connors DPM| Little Silver, NJ . Schedule appointments for patients.Filing charts alphabetically.Maintaining a clean reception area to show a professional image.Answered all incoming calls and handled callers inquiries.Explaining the practice procedures to new patient.Checking patients in and out.Received directed and pass on telephone messages.Order and received offices supplies and maintained the office supple records.Shipped and received packages via Fed Ex and Ups. Clean the treatment rooms. Input patients information and insurance into the computer.Create labels for shipments for orthotics.Some medical biller, posting and sending bills out.Scheduling coordinator

. Taught basics such as color, shape, number and letter recognition .Prepared lessons for the week, prepared daily activities.Taught ages 12-18 Months/ 3-4 years old.Read books to the entire class and small groups. Potty trained , changed diapers, fed and prepared lunches.Prepared classroom materials and maintain clean, safe facilities and equipment