Sheena Bailey Email & Phone Number

Pennsylvania, United States

Wyncote, Pa, Us

Camden, New Jersey, Us

-Work directly with public health insurance funds to offer comprehensive support -Analysis of member-facing health benefit documents -Assist with presentation preparation and client communication. -Address benefit and/or claim issues by working closely with carrier partners for timely resolutions

White Plains, New York, Us

-Analyze/review clients’ weekly Census & Payroll processing in order for accurate EDI file sending-Review & processing of employee qualified life events and coverage updates with carriers- Review of carrier weekly error reports in relation to employees’ specific benefits- Analyzing monthly dependent overage reports (carrier-related)- Provide ACA administration reporting (Monthly Monitoring Unaccepted Offers) to clients-Acting as the day-to-day contact for client employee inquiries-Assistance with Open Enrollment system configuration and Testing

White Plains, New York, Us

-Responsible for supporting the Call Center and Benefits Administration teams with client implementations and open enrollment executions.-Act as a lead role in the Call Center to assist with calls and to resolve any priority issues.-Collaborate across departments to understand complexities within client benefit plans.-Design and implement training references to provide to Call Center Advocates.-Assist with Open Enrollment Training and coordination of training activities.

Responsible for the Sales of two properties, the Hampton Inn & Staybridge Suites Hotels.• Taking inbound call inquiries regarding all leisure actitivies, meetings/events, and weddings. • Managing <50+ hotel blocks between two hotels, balancing hotel inventory• Inputting data-entry of actualized revenue from hotel blocks, ensuring that projected revenue is greater than or equal to the actualized revenue• Monitoring hotel reservations in block to ensure rate accuracy, staying mindful of hotel deadlines by sending out the online rooming list tool• Completing all commission payments using company credit card, and allocating them on ‘The Works” portal • Booking all meeting room needs between three different meeting spaces (2 board rooms + 1 large meeting room that holds <50 people), responsible for setup instructions and billing accordingly.Calculating group pickup and preparing commission invoices to be sent to Accounting Department.

New York, New York, Us

-Driving customer sales by assisting customer shopping needs-Suggesting new styles and trends to customers as assistance-Performing audits using RFID scanners

Greeting & engaging customers, assisting with shopping needs.Cashier experience, promotion of sales and store credit card, recording hourly financial progess, assembling visual displays.

3-month experience as a Sales Lead over Summer 2013. Managed 2-3 people at a time, explained to associates daily sales goals, counted and made money bag deposits of various amounts. Assessed a visual portal to complete floorsets.

Us

Assisted with planning of HSMAI's 2014 OPA! Summer Outing -Created themes, invitations, and responsibility for communication to all guests -Worked with companies to discuss decor, lighting, etc. -Attending evening events and meetings with clients -Attained sponsors for the event (floral, catering, entertainment, decor) -Arranged for promotional material from various companies (hoteliers, museums, restaurants) to be placed into event gift bagsWill organize logistics for 2014 Jingle Jam Event--the largest end of the year Networking Event in the Hospitality Industry. This includes sponsors, theme ideas, venue choices, menu items, invitation creation and much more.

Bachelor Of Arts, Corporate Communication

Education record