Sheena Chatterjee phone numbers
My 8 year career with the B2B software space showcases my adaptability and a fierce advocacy for creating customer value.I create user-friendly and valuable tools for customers as a product manager. Conducting customer interviews and bringing customer insight into requirement documents is my passion. Constant customer focus allows me to build exciting product roadmaps and project manage the development and release of valuable business tools and features with design and engineering partners.I have empowered users as a customer trainer, facilitating in-person and online trainings to help customers uncover the most value out of their software through presenting methodologies, software demos, and workshops to apply the knowledge to their business.I have unblocked users as a customer service representative, by learning their pain points and questions on our products and services and providing a clear and concise solution.If you are looking for a customer-focused, adaptable product manager or project management professional, please contact me.
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Product ManagerSony Music Entertainment Aug 2024 - PresentNew York, Ny, Us
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Product ManagerHubspot Feb 2022 - Jun 2023Cambridge, Massachusetts, Us- Monitored feedback channels and industry trends to become the voice of the customer for HubSpot reporting users and advocate for their needs.- Built a vision and roadmap comprising of projects prioritized with qualitative and quantitative data to deliver customer value and meet company goals- Worked closely with internal stakeholders such as engineering, design, research, analysts, product marketing, sales, account services, support, legal, and other partners to prioritize, execute, and iterate on features.- Owned team processes including project kickoffs, documentation, and team retrospectives.- Communicating to all levels of the organization presenting customer problems, project milestones, task status, success metrics, and live demos. -
Associate Product ManagerHubspot Jan 2020 - Feb 2022Cambridge, Massachusetts, Us
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Senior Customer Training SpecialistHubspot Jul 2018 - Dec 2019Cambridge, Massachusetts, UsProject Lead: Marketing Fundamentals Course- Create a project plan detailing key stakeholders, responsible individuals, tasks, milestones, and deliverables to track progress of the project to completion. - Audit current trainings through surveys, interviews, and qualitative feedback to identify areas to add, update, or remove to deliver the most valuable training possible- Schedule consistent cross-functional meetings to ensure position of products and demos are aligned and up-to-date across Product, Sales, and Services organizationsMentor: New Customer Training Specialist-Shadowed and mentored new Customer Trainers by providing feedback, documentation, and support as they learn the presentation decks and demos about the HubSpot platform
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Customer Training SpecialistHubspot Jan 2017 - Jul 2018Cambridge, Massachusetts, Us- Facilitate classroom trainings remotely in the North America and Asian-Pacific territories to new and existing customers of HubSpot centered around the best inbound marketing practices and how to apply them using the HubSpot Marketing and Sales software.- Increase brand awareness of the Classroom Training team by refining internal communication and presence on HubSpot intranet and contributing blog posts to the HubSpot User Blog.- Collaborate with team members to continuously update existing PowerPoint presentations and create new content to present to customers.
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Senior Technical Support EngineerHubspot Jun 2015 - Dec 2016Cambridge, Massachusetts, Us- Assist customers using HubSpot by applying a deep understanding of Inbound Marketing Methodology paired with a high-level of technical product knowledge through emails and phone calls- Collaborate across the organization with product experts, account managers, implementation specialists, and development teams to strategize on the best solutions for our customers' contract questions, technical issues and product wishes. - Develop and deliver monthly trainings to new Services employees covering effective ways to communicate with Support in an effort to lower the volume of internal help requests and equip employees with self-help tools
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Deck Supervisor And Swim InstructorBoston University Fitness And Recreation Center Sep 2011 - Aug 2015--Teach new staff policies and procedures and answer questions they may have about the position to swiftly integrate them into Aquatics environment for the benefit of patrons and the management staff.--Direct swim classes with students ranging from the ages of 3 and up; Collaborated with other instructors to determine each swimmer’s skill level at the end of the course.
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Marketing InternThe Iconic Jan 2014 - Feb 2014Sydney, Nsw, Au--Worked on a collaboration between the Marketing and Creative Teams to announce the stocking of Nike products through brainstorming street level guerilla marketing, installation pieces, and event activations--Created post-campaign analysis reports and discovered sale trends for partnering brands stimulated by social media and print campaigns such as e-newsletters, Facebook posts, and magazine ads--Managed keywords and updated active web campaigns in Google AdWords to ensure customers navigated to the most suitable product pages regarding their search query -
Summer InternIdeon Llc Jun 2011 - Aug 2013--Consulted with customers to discuss their packaging problems and think of a suitable solution that could be provided or developed within the laboratory’s capabilities--Researched the development of green energy products to incorporate green technology into IdeOn’s customer solutions
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Alternative Spring Break CoordinatorBoston University Community Service Center Sep 2012 - May 2013--Arranged travel, food, and volunteering plans for a nine day service trip of 12 college volunteers with another coordinator.
Sheena Chatterjee Skills
Sheena Chatterjee Education Details
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Boston UniversityBusiness Administration -
Questrom School Of Business, Boston UniversityMarketing And International Management
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Questrom School Of Business, Boston UniversityInternational Management
Frequently Asked Questions about Sheena Chatterjee
What company does Sheena Chatterjee work for?
Sheena Chatterjee works for Sony Music Entertainment
What is Sheena Chatterjee's role at the current company?
Sheena Chatterjee's current role is Product Manager - Sony Music.
What is Sheena Chatterjee's direct phone number?
Sheena Chatterjee's direct phone number is +190865*****
What schools did Sheena Chatterjee attend?
Sheena Chatterjee attended Boston University, Questrom School Of Business, Boston University, Questrom School Of Business, Boston University.
What skills is Sheena Chatterjee known for?
Sheena Chatterjee has skills like Microsoft Office, Teamwork, Facebook, Microsoft Word, Social Networking, Marketing, Advertising, Public Speaking, Research, Management, Sales, Social Media.
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