The Sales/Catering Coordinator is responsible for clerical, administrative, marketing materials, and other duties to assist in the smooth operation of Sales/Catering. He/she is also responsible for providing attentive, courteous and efficient service to all guests.

Administrative responsibility for the bed assignment of inpatient and observation patient admitted to United Medical Center.Daily census reconciliation and serving as a liaison and resource person to nursing units, physicians, and other staff on matters of inpatient admissions.Assigning beds to inpatient admissions; transferring inpatient cases to new bed assignments when notified by nursing units.Reviewing inpatient admission to reconcile Financial Class (FC) Status; contacting insurance carriers to obtain precertification for inpatients.Interviewing patients, relatives, or friends of the patient to capture demographic data and financial information; interacting with ancillary departments; communicating with insurance carriers, patients, physicians, hospital staff, and other customers; working with daily reports and maintaining complete documentation in collection notes.Registering patients and creating charts for Emergency and urgent care admissions; reviewing all transactions at the end of each shift for accuracy, reporting issues to supervisors, and working on special projects when assigned.Accomplishments:Acquired only 6 insurance errors during patient registration reported by Quality Assurance between the months of January – August 2020. I consistently pay very close attention to insurance coverages and benefits, making sure to apply the correct insurance codes from the Meditech database and reviewing each patient account for any patient demographic discrepancies.

•Assign patient’s beds according to the attending Physician’s admissions order. •Complete patient registration for admitted patients and perform insurance verifications.•Transfer patients throughout the hospital based on care plan, including upgrading and downgrading care status. •Consistently communicate with the Nurses to ensure appropriate unit and bed placement with proper isolation requirements when needed.•Discharge patients from the hospital as well as expired patients, releasing the bodies to either a funeral home or the Coroner’s Office, within 72 hours of death.•CITRIX * MEDITECH* MEDICAL TERMINOLOGY * INSURANCE VERIFICATION * CUSTOMER SERVICE * PATIENT REGISTRATION & DISCHARGE

AccomplishmentsMaintained 5% margin of error in Quality Assurance for insurance verification and pre-authorization. • Answer phones, schedule patient appointments for exams, and greet incoming patients and visitors. • Input and update patient information in our systems. • Register patients, perform insurance verification, and collect co-pays, deductables, and co-insurance payments. • Guide patients through this sometimes difficult process by kindly talking them through the steps and answering their questions and concerns. • Coordinate with office staff for timely care of patients.

Responsible for collecting on all self-pay accounts, monitor the Accounts Receivable (AR) reports monthly, obtain authorization for initial consultations of treatment, input and update insurance information into KAREO billing system.

Prepares medical record charts of newly committed inmates, compiled, verified, types, and filed medical records from hospitals or other health care facilities. Reviews medical records for completeness, assembles charts into standard order, and files records in designated areas according to alphanumeric filling system. Compiles statistical data, such as admissions, discharges, deaths, and incidents of illnesses.

•Posted payments, filed second claims and billed second insurance•Updated old patient files to obtain monies owed to company•Collected and applied co-pays•Corresponded with insurance companies, attorneys to obtain information regarding cases on file•Updated old patient medical files to obtain money owed to company•Answered multi-line telephone and directed calls

•Provided home health-aide to clients of all demographics•Recorded vitals and distributed medications as required •Assisted patients with daily living activities

•Oversaw 30-35 residents in a secured unit and dispensed medications •Documented incidents for charge Nurse•Entered residents’ data and vitals in the company’s mainframe systems •Trained new team members in procedures following patient care plans.