Sheena Kenny is a CX Social Media Manager, & Tech Lead of Community at Dropbox at Dropbox. She possess expertise in social media, customer experience, crm, facebook, telecommunications and 36 more skills. Colleagues describe her as "Sheena is an exceptional talent, she joined my team to manage very high volume customer queries over social media but very quickly moved on to more strategic projects which also involved contributing creative campaign ideas as part of a broader PR and comms brief. She's smart, organised, logical but creative and quirky too. She's always got something really insightful to add. I hope she stretches herself far enough to reach her true potential. She's a delight to work with and I would hire her again." and "When the need arose for another person to join the Social Media team at Three, Sheena's name was the first to jump into my head. Having worked with Sheena closely at O2 and subsequently following her progress when I left, I knew that she was exactly what we needed. She certainly didn't disappoint. Sheena joined Three and quickly established herself within the business. Her passion for excellence combined with her genuine care for customer experience resulted in her growing our Twitter following by thousands in a matter of months - no mean feat with a limited budget. Sheena really impressed with her fresh perspective and eye for detail. She can pick out solutions that others wouldn't think of. Her reporting is exceptional, championing the voice of the customer. Her creativity knows no bounds. As if that wasn't enough, she's bubbly, energetic and fun to work. A real team player. Top marks all round."