Sheena R. Email and Phone Number

-Responsible for overall operations to include budgeting, account management, customer service, vendor relations, and marketing-Accountable for specified projects that contribute toward redeeming the company's revenue and gross profit plan through effective execution of project work; this includes execution of RCR’s Business Plan-Builds mutually beneficial long-term relationships with subcontractors and suppliers in order to ensure the best pricing, job-site performance, service, and quality by understanding the products and services and by being fair and ethical in all aspects of the relationship by focusing on the company's core values

• Secures and analyzes claim information to make decisions and payments on disability claims • Develops and apply appropriate claim and disability management strategies to ensure prompt and accurate payment and liability management of disability claims • Provides responsive and caring customer service to claimants, policyholders, and other internal and external customers

• Worked intensively with students to develop trusting relationships, set positive expectations, nurtured talents and abilities, and taught life and academic skills for a nationally recognized, dynamic non-profit mentoring organization serving high-risk youth in Portland and Vancouver • Met weekly with each student to work on personalized goals to meet graduation requirements and provided additional counseling and advocacy• Tracked and documented all progress in agency’s ETO database• Worked collaboratively with a team to develop group programming to engage 450 students • Regularly communicated with families, school staff, and counselors regarding students

• Built therapeutic relationships and provided 24-hour care for adolescents experiencing emotional, behavioral, and substance abuse issues in a wilderness boarding school setting• Assisted with youth behavior management, goal setting, school, and therapy work • Acted as a guide for high adventure activities such as rock climbing, horseback riding, snow camping, and backpacking • Facilitated community service projects and experiential education opportunities for students • Conducted therapeutic and processing groups for students

• Provided case management for families fleeing situations of domestic violence• Answered calls on the emergency shelter's 24-hour crisis line to provide information, referral, safety planning, and intake screening for survivors • Worked with a team to maintain a supportive community living situation for 35-40 individuals

• Provided professional case management, coaching, and support for 130 mentoring relationships between adult volunteer mentors and at-risk youth in the greater Portland-Metro area

• Taught children’s community summer courses for 150 students ages 2-12; classes including: preschool, science, cooking, and physical education• Responsible for all lesson plans, classroom management, materials and supplies, and instruction• Operated a day camp program for 50 children during the summers of 2005 and 2006