Sheena C. Email & Phone Number

Faridabad, Hr, In

Haryana, India

My primary role involves designing and creating unique, handcrafted home decor products. Wherein I spend time brainstorming ideas, sourcing materials, & bringing my artistic vision to life.Beyond the creative aspect, I am also responsible for managing the business side of Design Botique. Additionally, I handle marketing & promotion efforts, utilizing social media, online platforms, & local events to showcase our products & reach a wider audience.My work also involves managing orders, coordinating with suppliers, packaging & shipping products, & providing excellent customer service. I prioritize building strong relationships with our customers, addressing inquiries, resolving issues, & ensuring their satisfaction. I also explore collaborations with other artisans or retailers, seek out new sales channels, or even expand my product line to cater to evolving customer demands. My job role also includes strategic planning & business development. I identify market trends, analyze customer preferences, & explore opportunities for growth. I also explore collaborations with other artisans or retailers, seek out new sales channels, or even expand my product line to cater to evolving customer demands.Ultimately, as the business owner of a small handmade home decor brand, I have the opportunity to combine my passion for creativity with entrepreneurial skills.

Faridabad, Haryana, India

Initiating contact with prospects & conducting follow-up calls to garner information & qualify leads.Building prospect lists of potential new customers through research and identification of business opportunities. Cold calling perspective clients to determine product or service needs, ascertain timelines, and identify decision-makers.Acquiring & applying Industry knowledge to create effective dialogue with clients.Recording accurate & efficient records in client database.Performing effectively in self-directed work environment, managing day-to-day operations and decisions.Contributing to the team objectives in fast-paced environment.Setting and achieving company defined sales goals.

Delhi, India

My primary role is of leading the sales department, overseeing activities of the junior and senior professionals and monitoring performance as a whole. I define & communicate the business’s KPIs & targets to junior sales personnel on a regular basis, analyse patterns in consumer & market behaviour, & subsequently define data-driven action strategies in order to consistently optimize the business’s commercial performance.I am also involved in the management of external partners & collaborations with numerous internal departments.. Taking responsibility for the department’s performance against targets.. implementing sales strategies that further the department’s agenda and drives enhanced revenue generation for the business.. identifying areas of improvement in sales strategies & with a view of establishing actionable insights for the improving of sales and business profits.. Building strong relationships with the external partners & consumers & regularly interacting with them.. conducting regular & consistent research on the latest market best practices & trends in order to constantly keep the business at ahead of other players & driving greater sales resulting from the securing a greater market share.

Faridabad Area, India

Faridabad Area, India

Pune

SalesCustomer ServiceAdd- on Business

Pune Area, India

Lead GenerationMarket ResearchPre-SalesBusiness DevelopmentContact Discovery

Pune, Maharashtra, India

Pune Area, India

My Responsibilities include:Helping customers with handset related issues.Troubleshooting for handset related or network related issues.Raising escalations if the issues are not resolved.Helping customers with the explaination of bills in case of any help required or to understand the same and raising escalations in case of any discrepencies and mistakes.Helping the customer to upgrade the contracts.Sending new handsets in case of mis-selling or handset related issues.Booking handsets for repairs in case of a damage.Cross selling and informing customers about new products or offers.Proving customer service for normal handsets and also for Iphones and its troubleshooting.Achieivng targets like Quality, AHT, C-SAT.Helping team members achive targets.

Pune, Maharashtra, India

Pune, Maharashtra, India

Bachelor Of Commerce (B.Com.), Taxation

Activities and Societies: 1.Inter College Group Dance Competition 2.Inter College Chess Competition. Graduation in Bachelors of Commerce ..

High School, Commerce

Activities and Societies: 1. Participated in Cancer Aid Society. 2. Athelectics 3. Participated in annual meets and took part in dramas.