Sheena C. work email
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Sheena C. personal email
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A result oriented person with over 10 years of experience in sales & marketing, client relationship management & independently handling sales office.I possess excellent interpersonal, communication, leadership & analytical skills with recognised proficiency in spearheading sales operations.Along with the ability to speak fluently with people I am also creative & good humoured. With a keen focus on accomplishment of company’s mission & profitability targets I am well organised with a track record that demonstrates self motivation, creativity & initiative to achieve both personal & corporate gaols.I am flexible & attentive to the needs of the client & makes the in boarding of a team member & client very easy.Strong responsive follow-up and follow-through skills, quality assurance, customer experience/care, Call Center, marketing, professional, detail-oriented, communicator, analytical skills, an outgoing, personable, self-motivated, independent thinker, energetic, decision-maker, and strong work ethic. I honestly believe in the necessity of team-spirited and consistent communication management for the most effective, efficient, profitable, retention, and acquiring end results for all, including a Satisfied Customer Experience! Specialties: • Sales & Lead Generation• Market Research• Pre-Sales• Business Development• Contact Discovery• Fluent in English & Hindi.• Customer Experience Management: Standardization of best practices across client touchpoints, developing & managing of quality service standardization through all frontline touchpoints• Project Management, Coordination, and Support.• Telecommunication & Data Services, Reservation, Billing and Collection.• Ensuring information delivery channel follows effective mechanism that delivers relevant, consistent and useful information, Analyze the effectiveness of policies and procedures in place.
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Business OwnerAangan StoriesFaridabad, Hr, In -
Business OwnerDesign Botique Aug 2022 - PresentHaryana, IndiaMy primary role involves designing and creating unique, handcrafted home decor products. Wherein I spend time brainstorming ideas, sourcing materials, & bringing my artistic vision to life.Beyond the creative aspect, I am also responsible for managing the business side of Design Botique. Additionally, I handle marketing & promotion efforts, utilizing social media, online platforms, & local events to showcase our products & reach a wider audience.My work also involves managing orders, coordinating with suppliers, packaging & shipping products, & providing excellent customer service. I prioritize building strong relationships with our customers, addressing inquiries, resolving issues, & ensuring their satisfaction. I also explore collaborations with other artisans or retailers, seek out new sales channels, or even expand my product line to cater to evolving customer demands. My job role also includes strategic planning & business development. I identify market trends, analyze customer preferences, & explore opportunities for growth. I also explore collaborations with other artisans or retailers, seek out new sales channels, or even expand my product line to cater to evolving customer demands.Ultimately, as the business owner of a small handmade home decor brand, I have the opportunity to combine my passion for creativity with entrepreneurial skills. -
Lead Generation Specialist - Business & MarketingPmaps Aug 2021 - Jul 2022Faridabad, Haryana, IndiaInitiating contact with prospects & conducting follow-up calls to garner information & qualify leads.Building prospect lists of potential new customers through research and identification of business opportunities. Cold calling perspective clients to determine product or service needs, ascertain timelines, and identify decision-makers.Acquiring & applying Industry knowledge to create effective dialogue with clients.Recording accurate & efficient records in client database.Performing effectively in self-directed work environment, managing day-to-day operations and decisions.Contributing to the team objectives in fast-paced environment.Setting and achieving company defined sales goals. -
Head Of Sales & MarketingMovee Merchant Apr 2020 - Apr 2022Delhi, IndiaMy primary role is of leading the sales department, overseeing activities of the junior and senior professionals and monitoring performance as a whole. I define & communicate the business’s KPIs & targets to junior sales personnel on a regular basis, analyse patterns in consumer & market behaviour, & subsequently define data-driven action strategies in order to consistently optimize the business’s commercial performance.I am also involved in the management of external partners & collaborations with numerous internal departments.. Taking responsibility for the department’s performance against targets.. implementing sales strategies that further the department’s agenda and drives enhanced revenue generation for the business.. identifying areas of improvement in sales strategies & with a view of establishing actionable insights for the improving of sales and business profits.. Building strong relationships with the external partners & consumers & regularly interacting with them.. conducting regular & consistent research on the latest market best practices & trends in order to constantly keep the business at ahead of other players & driving greater sales resulting from the securing a greater market share. -
Manager Sales, Marketing & Employee RelationThe Visual House Feb 2019 - Nov 2020 -
Manager Of Sales And MarketingThe Visual House Aug 2018 - Jan 2019 -
Assistant Manager Sales And MarketingThe Visual House Feb 2018 - Aug 2018Faridabad Area, India -
Team LeaderIntellz Solutions May 2016 - Oct 2017Faridabad Area, India
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Executive - CceFareportal Sep 2015 - Mar 2016PuneSalesCustomer ServiceAdd- on Business -
Research AnalystSalesify Jun 2014 - Aug 2015Pune Area, IndiaLead GenerationMarket ResearchPre-SalesBusiness DevelopmentContact Discovery -
Senior Customer Care ExecutiveHomeward Residential, Inc. Jan 2013 - May 2014Pune, Maharashtra, India -
Customer Care ExecutiveHutchison 3G Jun 2011 - Jan 2013Pune Area, IndiaMy Responsibilities include:Helping customers with handset related issues.Troubleshooting for handset related or network related issues.Raising escalations if the issues are not resolved.Helping customers with the explaination of bills in case of any help required or to understand the same and raising escalations in case of any discrepencies and mistakes.Helping the customer to upgrade the contracts.Sending new handsets in case of mis-selling or handset related issues.Booking handsets for repairs in case of a damage.Cross selling and informing customers about new products or offers.Proving customer service for normal handsets and also for Iphones and its troubleshooting.Achieivng targets like Quality, AHT, C-SAT.Helping team members achive targets. -
Customer Care ExecutiveIbm May 2010 - May 2011Pune, Maharashtra, India -
Customer Care ExecutiveWipro Technologies Aug 2009 - May 2010Pune, Maharashtra, India
Sheena C. Skills
Sheena C. Education Details
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Taxation -
Christ Church Girls Senior Secondary SchoolCommerce
Frequently Asked Questions about Sheena C.
What company does Sheena C. work for?
Sheena C. works for Aangan Stories
What is Sheena C.'s role at the current company?
Sheena C.'s current role is Business Owner.
What is Sheena C.'s email address?
Sheena C.'s email address is sh****@****ail.com
What schools did Sheena C. attend?
Sheena C. attended Rani Durgavati Vishwavidyalaya, Christ Church Girls Senior Secondary School.
What are some of Sheena C.'s interests?
Sheena C. has interest in Social Services, Children, Sports Activites Like Races, Civil Rights And Social Action, Horse Riding, Education, Environment, Training, Poverty Alleviation, Shooting Etc.
What skills is Sheena C. known for?
Sheena C. has skills like Crm, Team Management, Market Research, Management, Business Development, Analysis, Bpo, Business Analysis, Call Centers, Vendor Management, Customer Service, Mis.
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sheena C A
Thrissur -
Sheena N C
Chennai
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