• CDM management for hospital system including pricing, CPT, HCPCS and rev code maintenance • Collaborates with all revenue generating departments to address charge capture processes and reconciliation to reduce late charges while increasing charge capture at time of service• Implemented charge reconciliation processes/software resulting in a reduction of revenue leakage• WQ management for charge related issues to drive down DNFB• Manage 4 revenue integrity analyst, 2 transport billers and 5 post-acute billers• Oversee end to end processes for transport billing including registration, manual charge entry, coding and denials• Oversees post-acute billing (hospice, home health, adult day care and bridges program)

• Maintained records for Ryan White grants program for 400+ patients• Assisted in ADAP applications for medication assistance• Billed insurance claims and did follow up

• Verified insurance eligibility and benefits• Obtained insurance authorization for physical therapy services• Filing insurance claims and doing follow up on payments• Consistently below ATB target while maximizing accounts paid within 60 days• Posted insurance and patient payments• Assisted patients with all questions regarding billing