Ravneet Singh Email & Phone Number

• Assist Sales Manager with staff development, merchandise presentation, customer service, retention tools, focus program, selling events, sales promotion and stockroom controls
• Coach and build a cohesive and customer service driven team of 17 associates with an annual department sales volume of $20 million at retail
• Analyze weekly and monthly sales reports against plan/goals; identify key best sellers to drive business volume and target and promote slow-selling items
• Demonstrate operational skills along with the ability to multi-task and prioritize day-to-day business needs
• Exemplify strong merchandising ability and partner with the visual team to maintain all Neiman Marcus floor merchandising standards and to complete communicated directives
• Work directly with vendors such as CHANEL to partner on product-related training, sales contests, and in-stores events and trunk shows

Short Hills, NJ

• Manage a team of eight associates with an annual department sales volume of $2.1 million at retail
• Partner with Department Manager to ensure all goals are met by keeping track of daily sales and analyzing reports
• Oversee the performance of 56 brands and 250+ SKU’s including Burberry, Marc Jacobs, Kate Spade, Alexander McQueen, DVF, Tory Burch and Chanel
• Improved customer loyalty and retention rates through personalized client services involving follow up calls, new product communication and providing personal styling services to key customers
• Minimized employee turnover by 10% and increased department productivity by 20% through the introduction of motivational incentives and enhanced product training
• Led department as #1 sales revenue generator, achieving $260K in annual sales in 2013 and exceeding company goals by 45%

Short Hills, NJ

• Created visual merchandising plans for the men’s, women’s and kids’ apparel, accessories and shoes departments
• Installed in-stores vignettes and window displays as well as grid placements and wall fixture configurations across multiple categories
• Partnered with department managers in planning and implementing trunk shows, personal appearances, promotions and sale set-ups
• Researched fashion and market trends to ensure product is displayed and merchandised in a relevant and compelling manner

Greater New York City Area

• Supported the sourcing and product development for a branded collection of women’s casual shirts, knit tops and accessories. Customers included Maurice’s, Dress Barn and Target
• Communicated with factories in Asia on manufacturing status, WIP reports and time and action calendar to ensure key milestones were achieved
• Measured pre-production and production samples and managed the fabric and lab dip approval process for bulk orders

Greater New York City Area

• Assisted in sample fittings through detailed notation of any changes to the garment
• Created and maintained changes in Tech-Packs for senior technical designers
• Implemented an “approved sample” library system - categorizing samples by year, season, and product category