- Ensuring smooth and cost-effective operations- Improving operational management systems, processes and best practices- Formulate strategic and operational objectives- Examine financial data and use them to improve profitability- Manage budgets and forecasts- Participate in tender bids and negotiate contracts- Recruit, train and supervise staff- Build long-term relationships with new and existing customers

- Lead and manage the Operations team to drive and deliver the company's strategic and operational plans.- Strategic planning and forecasting to appraise performance and problem resolution.- Strategic planning and forecasting to ensure productivity on route is maximised through, training, analysis, and feedback of performance data on a periodic basis- Managing day-to-day operations to achieve optimal efficacy in our company operations and ensure successful delivery of all jobs- Setting and communicating performance goals, creating expectations and objectives to achieve customer promise expectations- Managing rewards and discipline of employees & addressing staffing needs - Achieving SLAs and responsible for overall operational KPIs, quality control & ops performance - Work with external stakeholders including to ensure smooth ops flows and cost-efficiencies are achieved- Driving continuous improvements initiatives to ensure best-in-class practices

- Managed the first mile operations and ensuring the pickup from retail sellers/ shippers are being done in timely manner at the least cost.- Led First Mile functional support team to assist their respective regions to achieve performance target and cost per parcel target as well - Led on numerous improvement and process excellence projects aimed at streamlining picking up activities.- Was Subject-Matter Expert on larger processes and pick-up activities.- Managed the timely data collection to update overall metrics on daily basis, in an inventory control and systems environment, to achieve productivity targets, reduce cost, eliminate errors in dispatch and thus deliver excellent customer service.- Managed logistics requirement of First mile and line haul logistics by optimizing the capacity and routes.Implemented change and contribute in cross-functional initiatives within your First Mile site.- Drove continuous process improvement and make our customer experience better than ever.

- Reports to General Manager (GM) of the club. - Responsible for strategic planning, development, and management of key partners to improve the club's overall brand position.- Responsible for ensuring key indicators and marketing objectives set by the governing body of football are met allowing for the improvement of the club's financial position. - Develop creative ways to improving the base of club patronage through community engagement and events. - Strategize and collaborate with Marketing and Football departments to align sponsorship opportunities with event strategy and goals. - Oversee development of partnership activities through club participation in grassroots and community events in order to maximize exposure of the club. - Oversee administrative function that manages contracts and payments with confirmed sponsors and partners. - Tracking and reporting of assigned budget to GM to ensure financial viability in acquisition efforts. - Ensuring the objectives of key stakeholders are met and to maintain a healthy working relationship with the club. - Responsible for ensuring the smooth running of football matches hosted by Home United FC; Manage all pre-event and onsite partnership relations and communications, ensuring excellentsupport and overall experience. - Actively use company systems to manage projects, i.e. Facebook, Google Docs and Microsoft Excel.

- Reports to Senior Director (SD), Corporate Communications and Stakeholder Management. - Assisted SD to flesh out the profile of the company behind the brand.- Assist SD in formulating effective procedures to make decisions on communications matters.- Mobilised internal and external support for corporate objectives.- Assisted SD in local media outreach and in developing base of supportive local journalists- Assisted in managing appointed PR agency for Sportshub Pte Ltd- Assisted in monitoring sentiment in mainstream and social media- Assisted SD in managing PR in relation to investors, CSR. Lobbying etc- Any other task assigned by SD related to the course of duties

Singapore Environment Council (SEC) is an independently managed, non-profit and non-government organization (NGO) which serves to influence thinking on sustainability issues and coordinate environmental efforts in Singapore.- Maintaining organisation’s website and content management systems- Responding to queries posed by the public and press- Upkeep organisation’s social media platforms- Drafting and publishing of press releases, Fact sheets, FAQs and speeches. - Media monitoring and reporting- Attending to all administrative duties within the communications department, which included vendor sourcing and product acquisition - Ensuring that corporate identity remained constant in all publications

Nexus International School has established itself as one of the few private institutions that the places holistic education for the students above the business aspects of running an international school. I was actively involved in upholding the ethos of the school through marketing. My duties included:- Updating the school’s website and posting of events on the school’s social media platform- Attending to all administrative duties within the marketing department, which included vendor sourcing and product acquisition - Ensured that corporate identity remained constant in all publications- Designing of in-school marketing collateral - In-School Event organization, promotion and management

Clover Global is a printer and printer accessories supply company which targets both business and individual consumers. As an intern, I was assigned to several key tasks:- Setting up and handling of company’s social media platform (i.e. Facebook, Twitter, LinkedIn) and restored company’s website page - Establishing mass e-mailing software capabilities of company - Involved in day to day sales operations- Planning and executing logistics movements for daily delivery- Involvement in Company’s Channel Customer Relationship Management Project