Sheeraz Akhtar Email & Phone Number

Saudi Arabia

Saudi Arabia

Commissioning of IT & Low Current infrastructure, ICT security systems, for 66 bed Long Term Care Rehabilitation hospital in Saudi Arabia.Define and develop the business operations, technology, architecture, strategy, and road maps.Lead the IT Support and IT Operation teams to execute their duties effectively to deliver their duties, evaluate IT staff performance.Ensured that the IT department had the right talent with the necessary skills to deliver the strategy and service level expectations. Improvising the routine IT procedures aligned with international best practices. Improvise IT budget, drive budget efficiency, work to reduce costs in all areas (tool consolidation, inactive user removal, etc.).Responsible for planning and execution of Disaster Recovery, Business Continuity and High Availability across 7 Departments and 100+ critical high impact processes.Improve business processes and support critical business strategies by managing the implementation and maintenance of application solutions. Ensure that all solutions, security and compliance guidelines.Vendor Management, Selecting & Managing Low Current, and 10+ core Information Technology vendors Contracts Negotiations exceeding $3MM, SLA's and other legal documentation, implementation, and supervision of projects. Directed Implementation of the internal network and email systems, telephony system, public address, Fire alarm, CCTV, IP TV etc. 30% ahead of schedule.Directed the tender methods and Implementation of off-the-shelf solution HIS (Health Information System) and ERP as per LTC (Long Term Care) Rehabilitation hospital business needs- providing secure ‘real time’ AI analytics patient records with capacity 100K+ patients so can be scaled.Monitoring of workflows and system performance to ensure operational efficiency and service levels are met, maintaining >99% uptime, tier 1 world class resilience.

Dubai, United Arab Emirates

Managed major project related saving & investment bounds along with other innovative projects, by adopting Agile methodology frameworks to serve over 1200+ employees.Managed team of 8+ application senior application developers’ team for supporting a wide range of in-house banking applications to ensure the availability of relevant applications. Coordinate with IT teams of 80+ IT infrastructure staff for planning and monitoring.Organizing, attending, and participating in stakeholder meetings. Documenting and following up on important actions and decisions from meetings.Maintaining and monitoring project plans, project schedules, work hours, budgets, and expenditures.Communicate timeline changes and new information to the team; tracks project changes and adjust schedules as needed.Preparing necessary presentation materials for meetings. Ensuring project deadlines are met. Determining project changes. Assess project risks and issues and provide solutions where applicable.Chair and facilitate meetings where appropriate and distribute minutes to all project team members.Create a project management calendar for fulfilling each goal and objective.Managed the support, maintenance, and availability of a portfolio of in-house banking applications along with in house solutions development enhancements documentation and Change management process.Managed in-house development team in line with policies, procedures, processes, and practices to ensure adherence and to maximize ownership and employee contribution to business performance.

Dubai

Established governance processes and control to ensure that objectives were achieved. Managed I.T resources in the areas of software development, office network and computers, and telecommunication.Collaborate with Clinic specialists to assess and recommend technologies that support their needs. Establish a governance process that meets the DHCC (Dubai HealthCare City Authority) Governing Regulation, partners, and clinic expectations. Implemented IT policies according to the DHCC regulation and Dubai CPQ (Centre for Healthcare Planning and Quality) provided clinical governance framework. Establish a governance process that meets the government, partners, and clinic expectations for patient information security.

United Arab Emirates

Implemented, maintained, administrate Physician help Call center Infrastructure for 20+ Physician and 6+ Nursing staff with Du telecom to cater daily around 5000+ patients call. Responsible for IT budgets and expenditures. Implemented best IT practices to ensure smooth IT operation for Physician over video and voice. Implemented Cerner solution Millennium customized Electronic Medical Record (EMR) as per Mobile Doctors physician telemedicine help line business model. Implemented Cerner Wellness Solution for Mobile Doctors.Lead Cerner EMR Solution integration with DHPO (Dubai Health Post Office) & E-Perception and E-Referral. With two vendor’s VectorMind and Cerner Corporation. Where Vectramind role was converting data from XML to HL7 for Cerner.Develop and implement policies and procedures for electronic data processing and computer systems operations and development.Designed workflow with compliance of Dubai Health Authority (DHA), Dubai Health Care City (DHCC), Health Insurance Portability and Accountability. Directed and implemented Qatar Mobile Doctors24-7 Physician help Call center Infrastructure with Ooredoo Qatar telecom.

Pakistan

Directed design, testing, implementation, operation, and maintenance of software’s of all 8+ Business Unit and developed strategic plans to address competitive advantages, action plans, operational necessity for upgrades, and total estimated life cycle costs of integrating future technology. Planned, prepared, and administered departmental budget for all IT functions.Worked as Head of Information Technology and managed IT department hiring of qualified technical staff, leading the entire IT operations of all the companies, provided technical guidance and support to technical staff, including the programmers, web designer, network administrator, hardware technicians.Monitored overall financial accountability for the IT department including developing and managing an annual IT budget and managing IT workforce of 15+ people. Successfully implemented IT projects which support the company’s business objectives. Evaluate and recommend all software for business processesImplemented ERP system for the group, along with SIDAT HYDER financials to accommodate the to manage the over 1000+ employees.Formed centralized help desk to increase the efficiency and effectiveness of IT support services for 1000+ end users.

Pakistan

Coordinate with IT manager and create a budget planned for the yearly tasks and supervised Network Engineers and Help desk Team regarding IT issue. Coordinate with all branches Managers and find out IT related problems and provide solutions at earliest.Deploy DMZ Network and supervised the Migration Compare POS (Point Of Sale Systems) to In house developed POS system (Pozziza) in all Branches of Pizza Hut. Planned IT strategy for the new opening of branches in Pakistan with the coordination of IT Manager. Supervise POS installation, Back office server installation and provide connectivity with the branch with head office.Migration of Network environment from Windows OS to Linux OS, Qmail and Squid Proxy Infrastructure. Set-up Linux Antiviral Kaspersky for Email.Network implementation and trouble shoot of WAN across 5 major cities of Pakistan for Pizza Hut’s branches. Deploy MRTG, Linux Gateway Implemented a VPN solution via the Internet to enable a secure connection between a remote location and head office as well as a VPN solution via the Internet to enable a secure connection between a remote Warehouse and head office by using (WOL ISP) as a tunnel for connectivity and installed ACCPAC Business Application and utilized ACCPAC online Implemented VPN solution to provide secure connectivity between remote branches and Warehouse in order to run ACCPAC Business Application and Point Of Sale ( Pozziza) application. Deploy ACCPAC (ERP) Module and ACCPAC (HR) Module on windows server 2000.Daily backup of all Head office files systems and ACCPAC Data Base. Implemented disaster recovery plan alongside IT police of pizza hut Pakistan

Pakistan

Lead technical Pre-sales and post sales consultant for the following technologies: LPP(Linux Pilot Project) Linux Intranets Linux Terminal Server Project RAS Configuration on Linux Qmail Configuration on Linux Squid (Proxy Caching Server) Configuration on Linux DNS Configuration on Linux Apache Configuration on Linux Coordinate with other merchant and get information about new products & Bargain on price. Make proposal for companies and provide training

Pakistan

The majority of my starting professional learning came from working at InstaNet after graduation. The variety of my responsibilities enabled me to learn Networking from its core. Installation of Hardware, Software Peripherals.Provide Technical Support/Advise to the clients.Being Network Engineer I have knowledge of follow ISDN line E1/T1 Technology.C7 Switching.Fiber Distribution box.DVB and IVS downlinkAccess Server configuration on Max 3000 and Max 6000.Cabling 568a and 568b.(UTP)Proxy ServerDNS Server; FTP ServerWeb Server, Mail Server and Technical support