Sheetal Chavan Email & Phone Number

Mumbai, Maharashtra, India

1. Managing Team of 10 Customer Service Representatives2. Sharing the Prospect Leads with the team3. Monitoring the calls made by the team4. Follow-up with the leads converted and sharing them the details of Properties available for Sale5. Preparing Call Data and MIS report of the team members6. Representing the team progress in Monthly meeting7. Motivating the team to achieve targets

Ahmedabad, Gujarat, India

• Dealing with Doctors and Hospitals in U.S.A• Working on post go-live request• Manage projects• Generating revenue for company• Maintaining weekly and monthly reports• Working with Recruitment Vendors for recruiting right candidates• Coordinating with Recruitment team on the Progress of Recruitment Drives• Interviewing candidates post HR Screening• Handled team of 22 Installers, provided them with the tasks to be done. • Strategizing big setup tasks with the installers and ensuring they are completed• Own multiple accounts from activation until project closure

Mumbai, Maharashtra, India

• Receive incoming calls from the clients through customer care number• Provide account status and balances• Manage customer grievances