Sheetal Raina Email & Phone Number

I bring over 17 years of extensive experience in Quality Assurance, specializing in the development, management, and testing of IBM Sterling suite products for top retail clients. My proficiency spans both manual and automation testing processes, with a particular focus on supply chain QE and automation frameworks. As a dedicated QE coach, I have a proven track record of setting up IV&V processes from scratch, defining comprehensive test strategies, and driving quality improvements through innovative methodologies such as Rapid Software Testing (RST) and Context-Driven Testing (CDT).I am passionate about mentoring teams, fostering a culture of continuous improvement, and leveraging cutting-edge tools and technologies to deliver robust and efficient QA solutions. My expertise includes managing end-to-end project lifecycles, stakeholder engagement, and ensuring projects are delivered on schedule and within budget.Key Achievements:• Led the implementation of an automation framework that increased testing efficiency by 40%.• Successfully reduced defect rates by 30% through enhanced QA practices.• Mentored and developed high-performing QA teams across multiple geographies.Technical Expertise:• Proficient in API & UI automation using Selenium WebDriver, Core Java, Rest assured, Cucumber, Karate, TestNG, ANT, POI API, and other automation tools.• Expertise in Testing Sterling WMS/OMS applications and customizing warehouse and order management flows.• Strong exposure to Agile and Waterfall methodologies, with hands-on experience in UAT, E2E, SIT, IT, FT, and Unit Testing.IBM Sterling WMS:• Setting up warehouse layouts and onboarding new nodes/organizations.• Customizing inbound and outbound flows, batching logic, and purge/location inventory agents.• Expertise in WMS upgrades and handling complex customization requirements.IBM Sterling OMS:• Managing the complete order lifecycle and working on Sterling Distributed Order Management and Sterling Global Inventory Visibility modules.• Hands-on experience with SDF, APIs, User Exits, and Agents for order monitoring and customization.Database Enhancements:• Adding new tables, hang-off tables, and columns.• Customizing CDT processes, adding custom tables, and translations.