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Sheetal Tembulkar is listed with YES Bank based in Mumbai, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Sheetal Tembulkar.
Sheetal Tembulkar previously worked as Senior Vice President (Complaint Management and Process Improvement Team) at Yes Bank and Head Complaint Management Team (Level 1 Escalation) at Yes Bank. Sheetal Tembulkar holds Bachelor Of Commerce from University Of Mumbai.
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Sheetal Tembulkar is a - at YES Bank.
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India
Escalation Management: Handling quality check of Level 1,Level 2, Level,Level 4 escalation standard of complaint management Team.Regulatory reporting to RBI for Complaint Management.Leading the Quality Audit and Process Improvement team, ensuring that quality control parameters are consistently met according to standard normsContinuously monitoring.
Oversaw a team of 45 customer service representatives, ensuring exceptional customer service deliveryImplemented customer feedback surveys and analyzed data to identify trends and areas for improvementCollaborated with cross-functional teams, addressing customer concerns and optimizing processesRecognized and rewarded for best TAT adherence on regulatory.
Led Branch Operations with nearly 9 years of experience in Retail Branch Operations, Business Development, and Customer Relationship ManagementDirected all banking operations effectively, coordinating with different departments for smooth functioningConducted Cross audits/Service Quality Audits for other branches and managed 8 to 10 branches as a backup.
Managed the entire account opening process, ensuring compliance and efficiencyLed and monitored customer service officers, ensuring efficiency in operations and meeting individual and group targetsEngaged in processing customer instructions, issuing deliverables, and monitoring retail liabilities
Other employees you can reach at yesbank.in. View company contacts for 35681 employees →
Sandeepan Bhattacharjee
Colleague at Yes BankHajo, Assam, India, India
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Kalanigam Thubarani
Colleague at Yes BankThanjavur, Tamil Nadu, India, India
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KL
Kalpesh Landage
Colleague at Yes BankPune, Maharashtra, India, India
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AJ
Anshul Jain
Colleague at Yes BankNoida, Uttar Pradesh, India, India
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KR
Kondala Rao Bojanki
Colleague at Yes BankBengaluru, Karnataka, India, India
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HA
Heidi Alice
Colleague at Yes BankSydney, New South Wales, Australia, Australia
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YS
Yes Shekhar
Colleague at Yes BankJalandhar, Punjab, India, India
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RK
Rajesh Kumar
Colleague at Yes BankLudhiana, Punjab, India, India
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AS
Amrit Sharma
Colleague at Yes BankNoida, Uttar Pradesh, India, India
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JL
John Lenard
Colleague at Yes BankLos Angeles Metropolitan Area, United States
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Quick answers generated from the profile data available on this page.
Sheetal Tembulkar works for YES Bank.
Sheetal Tembulkar is based in Mumbai, Maharashtra, India while working with YES Bank.
Sheetal Tembulkar has worked for Yes Bank and Hdfc Bank Operation And Service Delivery.
Sheetal Tembulkar's colleagues at YES Bank include Sandeepan Bhattacharjee, Kalanigam Thubarani, Kalpesh Landage, Anshul Jain, and Kondala Rao Bojanki.
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Sheetal Tembulkar holds Bachelor Of Commerce from University Of Mumbai.
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