As a customer support representative at Nordia, I provide excellent service and solutions to customers across various channels and platforms. I have two postgraduate degrees in human resource management and supply chain management, and a bachelor's degree in mathematics, sociology, and psychology. These academic credentials have enhanced my organization skills, interpersonal communication, and analytical abilities. Prior to joining Nordia, I gained valuable experience as a personal assistant at Trustage Global Holdings and a security office assistant at N1 Solutions Inc. I am passionate about helping people, learning new skills, and working in a collaborative and inclusive environment.