Analyze client business processes through interactions and existing document study to deliver tailored solutions and enhance business understanding.Define user roles, use cases, and user journeys to align project objectives with user needs and business goals.Lead the preparation of Business Requirement Documents (BRD) and Functional Requirement Documents (FRD) to outline project scope, objectives, and deliverables.Collaborate with team to create wireframes, prototypes, and various… Show more Analyze client business processes through interactions and existing document study to deliver tailored solutions and enhance business understanding.Define user roles, use cases, and user journeys to align project objectives with user needs and business goals.Lead the preparation of Business Requirement Documents (BRD) and Functional Requirement Documents (FRD) to outline project scope, objectives, and deliverables.Collaborate with team to create wireframes, prototypes, and various diagrams like process flow diagrams, use case diagrams, etc.Utilize tools such as MS Suite, Figma, and Draw.io to produce high-quality documentation and visuals.Use Agile methodology throughout the project lifecycle to ensure efficient project delivery.Actively participate in client meetings to understand requirements, address concerns, and contribute to strategic decision-making processes.Conduct market research to identify trends, analyze competitor strategies, and recommend tailored solutions to meet client needs. Show less

Acquired product knowledge to understand business rulesRecognized and gathered business requirementsConverted high-level business rules into executable expressionsConfigured and administered the CRM Rule EngineConducted unit testing and API testing with static and dynamic dataIn-charge of managing vendor and organization communications to ensure that everyday activities ran smoothlyResponsible for handling raw data from the rule engine system ensuring its integrity for… Show more Acquired product knowledge to understand business rulesRecognized and gathered business requirementsConverted high-level business rules into executable expressionsConfigured and administered the CRM Rule EngineConducted unit testing and API testing with static and dynamic dataIn-charge of managing vendor and organization communications to ensure that everyday activities ran smoothlyResponsible for handling raw data from the rule engine system ensuring its integrity for stakeholder usage and preventing data duplication. Show less

Conducted extensive market and target audience research.Generated google reports with accurate and high-quality data.Worked on two projects namely Global Internship(Marketing related data) and Sydney-Indian(Website).

Requirement gathering to customize the retail management software Quicksoft.Conducted market research to understand services provided by other vendors in market.Monitor product & other inventory sales to understand the consumer buying pattern & need.Administer daily sales records and customer accounts & also assist customers with their queries.