Acted as a liaison between department, technologists, physicians and management in order to streamline patient booking process across 8 locations, resulting in an increase in patient appointments by 20%.Analyzed billing forms of >10k customers across Chicago and reduced collections rate by 30% through targeted goals and scheduling for the billing team.Performed in-depth sales analytics and prepared quarterly sales forecasts achieving >20% quarterly growth.Planned and launched over 10 online and social media campaigns; identified target customer segments and product promotions increasing customer visits by over 80%.Maintained a customer and employee feedback forum, instrumental in reducing complaints by 50%.

Identified investment opportunities in small/middle size technology markets by analyzing cash burn rate and distress levels of ~ 100 players. Created sell-side presentations used by sponsors and the management team.