Developed solutions that best address client needs while simultaneously coordinating the involvement of the necessary business personnel inclusive of support, service and resource management in order to meet key account performance objectives and the client's expectations.Assist the team in the execution of duties where necessary, constantly honing their skills and ensuring their constant professional improvement.Established revenue goals and strategies that advance the accounts performance and enables the achievement of the department's as well as the business's financial goals.

Successful in Establishing Professional & Productive Relationship with Key Personnel in assigned Customer Accounts both in Bangalore & Hyderabad.Proactive engagement of assessing,Clarifying & Validating Key Customer Needs on an ongoing basis.Met assigned annual targets for profitable sales volume & strategic objectives.Constantly maintaining high customer satisfaction ratings that meet company Standards.Enlists the support of sales specialists,service Resources,implementation resources & other operations & management resources as needed.

Key Member of Demand Start up TeamInstrumental in identifying Gaps and building a unique Corporate Product for MagicroomsDeveloped the demand vertical in South IndiaActively Selling to Travel Agents, corporate and Large TMCsAchieved significant recognition for Magicrooms in the South Indian marketIncreased Customer base to over 800 by developing strong rapport with potential customers finding their particular needs and matching their needs With specific products

Responsible for setting up the regional Office in Mumbai & Creating a database of Potential clients of Corporate & Travel Agents.Creating awareness about Crowne Plaza as a brand of IHG along with active selling in the domestic market of both Mumbai & Pune.Sourcing new clients and establishing contacts with Corporate and FIT Customers and generating revenue for both room and banquet sales.Successful in creating and sustaining a strong working relationship with Corporate & Travel trade, meeting up with their requirements, thereby increasing the user base.

Developed strong customer relations with all existing accounts.Successful in identifying new corporate accounts and servicing the existing key accounts.Continuously researched and updated myself on the changing and emerging market Trends to identify potential opportunities.Up sell packages for residential/non residential group conferences for both business & resort Hyatt Hotels in South Asia.Meet with influencers, decision makers and the end user to identify new requirements and work with development of services.

As a part of the pre-opening team, contributed to setting up the office, systems, formats, Creating awareness about Courtyard by Marriott & other Marriott brands in the corporate market of Chennai.Actively serviced In house guests to gauge feedback and reported to the management to ensure timely resolution of challenges.Converted competition hotel users to Courtyard Marriott.Worked closely with the Finance team for Account Receivables Management.

Guest relations, Guest Loyalty programme, Guest recognitionProgramme, Complaint Handling. Night Auditing, Training &Development & day to day operations of the department.