Shefali Patel Email & Phone Number

Albany, Ny, Us

Detroit, Michigan, Us

Designing AI interactions for Rocket Assist, the unified intelligent voice of Rocket Mortgage.

Ann Arbor, Mi, Us

SI 206: Data-Oriented Programming• Guided a diverse assembly of 190+ undergraduate students through the intricacies of SI 206: Data- Oriented Programming, accentuating the significance of Python programming fundamentals and advanced techniques.• Orchestrated interactive weekly discussions for a cohort of 45+ students, curating stimulating discussion topics that delved into practical applications and real-world scenarios within Python programming.

Ann Arbor, Mi, Us

SI 307: Introduction to UX Design• Instructed a diverse cohort of 130+ undergraduate students in SI 307: Introduction to UX Design, emphasizing portfolio development, design thinking, and proficiency in Figma.• Led weekly discussions for 50+ students, excelling in lesson planning and precise assignment assessment.

Detroit, Michigan, Us

• Spearheaded UX design initiatives within Rocket Central's Software Services team, to enhance accessibility for Rocket Companies' Investor Relations website.• Leveraged the Rocket Design System to optimize friction logging and utilized web accessibility checkers to enhance accessibility, culminating in the creation of a new prototype for Rocket Companies' Investor Relations website.

Detroit, Michigan, Us

• Successfully migrated TR Essentials, a Human Resource Management System software to a cutting-edge vendor solution marking a significant leap in optimizing HR processes for 22,000+ employees.• Collaborated with cross-functional teams in crafting user-centric designs, revolutionizing data entry and data security. Achieved a remarkable leap from an hours-long process to a lightning-fast operation, setting a new standard for efficiency and effectiveness.

Ann Arbor, Michigan, Us

•Led Ericson Lab's Qualitative Research group, conducting innovative studies on interactive e-books. •Executed 24+ user interviews, applied advanced thematic analysis, and co-authored 2 research papers (ACM-CHI) + 1 poster (ACM-ICER).

Rueil Malmaison, Paris, Fr

• Designed HES/MDP portal with 160+ screens and an efficient navigation system for energy and automation monitoring capable of handling millions of users pan-India.• Re-designed and shipped the ‘Alarms’ and ‘Reports’ modules of SmartComm PMS software; achieved a 16.3% conversion rate and 4.7% adoption rate.

Rueil Malmaison, Paris, Fr

• Designed the SmartComm Configurator portal with 50+ screens and an efficient navigation system to add, edit, and conduct communication tests on panels deployed pan-India.• Re-designed and shipped new user interface for SmartComm ABT dashboard; achieved a 90.41% reduction in bounce rate and 15.8% increase in conversion rate for the new navigation design.

• Led the design of “India Fights Corona” – COVID19 Help-Board and Emergency Reporting portal that helped report emergencies and enabled 2 NGOs in Jharkhand to collaborate and distribute food supplies to the needy during lockdown. • Mentored 23 junior designers by teaching them the basics of Design Thinking, User Interface and User Experience Design.

Alwar, Rajasthan, In

• Designed the mentor & mentee web portal for India’s first JEE (Joint Entrance Exam) personal mentorship platform which led to more than 85% users shifting from the mobile application to the web portal. • Achieved a significant 66.7% increase in the number of JEE Carnot subscribers within a span of just 3 months.

Master'S Degree, Master Of Science In Information (Track: Human-Computer Interaction)

Bachelor'S Degree, Bachelor Of Technology In Electronics And Communication