Back in 2018, I found myself diving into digital marketing to ramp up sales for my startup. What I didn't expect was to discover my true passion. It was like a lightbulb moment – digital marketing was where I was meant to be all along.Peering into Kerala's digital marketing scene, it hit me – we were just scratching the surface compared to more advanced places. But instead of seeing this as a setback, I saw a massive chance to uplift the whole digital marketing game here in… Show more Back in 2018, I found myself diving into digital marketing to ramp up sales for my startup. What I didn't expect was to discover my true passion. It was like a lightbulb moment – digital marketing was where I was meant to be all along.Peering into Kerala's digital marketing scene, it hit me – we were just scratching the surface compared to more advanced places. But instead of seeing this as a setback, I saw a massive chance to uplift the whole digital marketing game here in Kerala.I started with revamping training methods. However, I soon realized something crucial. My understanding of digital marketing, shaped by a blend of rich life experiences and corporate adventures, wasn't easy to replicate in young learners. Trying to teach them to see through the eyes of clients and customers without similar life experiences was like teaching someone to swim without them ever getting in the water.This meant I had to go beyond just dishing out recorded classes. I needed a richer, more hands-on approach to truly make a dent.Next up, I dove into running an agency. It was an eye-opener. I uncovered the nuts and bolts and the flaws in the typical agency business models. They were limiting, always at the mercy of scalable models and now, even AI.Since digital marketing is all about scaling up, I didn't want to be stuck in the old ways of doing things. So, I shifted gears to corporate digital marketing management, keeping an eye out for innovative solutions to these industry-wide puzzles.Now, here I am, closer than ever to what I set out to achieve. It's been a journey of constant learning, adapting, and pushing boundaries. I’m not just looking to reshape digital marketing as a career – it’s about using it as a powerful tool for real growth and cutting-edge innovation. Show less

- Developed new services including business plan, strategy and operations plans.- Developed product partnerships.- Developed marketing and sales processes.- Managed marketing and sales activities.

- Was part of a team that developed and implemented an integrated QHSE framework that led to the successful application and receipt of ISO 9001, ISO 14001 and OHSAS 18001 certifications.- Conducted Gap analysis, mapping of processes.- Trained employees and management on QMS.- Developed Quality Management System - processes, procedures, objectives, Quality Manual, controlled documentation, records, functions and services.- Developed an internal auditing program.- Identified… Show more - Was part of a team that developed and implemented an integrated QHSE framework that led to the successful application and receipt of ISO 9001, ISO 14001 and OHSAS 18001 certifications.- Conducted Gap analysis, mapping of processes.- Trained employees and management on QMS.- Developed Quality Management System - processes, procedures, objectives, Quality Manual, controlled documentation, records, functions and services.- Developed an internal auditing program.- Identified and addressed, with the senior leadership, organizational issues that hinder the development of a certified process-centric organization.- Developed a corrective action request program.- Developed customer satisfaction performance measurement system to include collection, analysis, and process improvement. Show less

- Established RTLS-LBS Division.- Developed business plan and later, operations plans.- Managed products and services development and training.- Contributed to branding and marketing.- Established business development and sales processes.- Contributed to sales.- Managed product pilot project from initialization to wrap up.

- First job in Saudi Arabia.- Manage and accurately allocate produced project documentations and ensurethat all are properly maintained from initial to closure.- Coordinate the section's daily operation and performance, participate in archiving activities, monitor the Section's Project Invoice Processing, update Project Documentation using an Electronic DocumentManagement System.- Supports the Executive Management in developing Project Procedures andrequirements;… Show more - First job in Saudi Arabia.- Manage and accurately allocate produced project documentations and ensurethat all are properly maintained from initial to closure.- Coordinate the section's daily operation and performance, participate in archiving activities, monitor the Section's Project Invoice Processing, update Project Documentation using an Electronic DocumentManagement System.- Supports the Executive Management in developing Project Procedures andrequirements; administer and participate with Project Group Personnel's andContractors in the Developed Organization Procedure and Requirements toensure an efficient work flow.- Prepare a precise and well organized report. Show less

- Joined as Front Office Executive. Was identified for technology skills and moved to IT.- Promoted to IT Manager at the first available vacancy.- Managed IT infrastructure for Corporate and Branch offices.

- Customer Service, Technical Support - Call Center/BPO.- One of my calls got selected to the US client's global training database.- Successfully engaged all quality metrics to deliver superior customer experience.- Supported new-hires as a Subject Matter Expert.- Outstanding performance delivery in my first job, first corporate experience.