Shefeer Basheer Email & Phone Number

Doha, Qatar

• Lead day-to-day operations, providing guidance and supervision to ensure team effectiveness.
• Maintain optimal staffing levels and schedules for timely response to network and server issues.
• Manage maintenance routines, obsolescence, contracts, suppliers, and service providers.
• Oversee capacity management, ensuring efficient asset utilization.
• Collaborate with cross-functional teams to achieve common business goals.
• Serve as an escalation point for customer problems via various channels.

Doha, Qatar

Administrating/Managing/Troubleshooting Active Directorywindows 2008 R2/2012 r2/2016.Ensuring highest availability of mail servers, monitoringexchange message routing, and Troubleshooting.Maintaining Server health by checking Performance monitorlogs, disk- space utilization, and Events viewer.Administrating Microsoft Office 365Monitoring email flow, Spam.

Qatar

Job Description:-Backup and Restoration of Servers-Active directory and security groups addition\removal of users-Cisco Call Manager (Version 4.1) configuration-Managing and maintaining all the Windows based servers-Building new serves if required and adding in the Domain-Monitoring Server performance and Logs-Creating new user account and giving.

Dubai, United Arab Emirates

Job Description:-Supporting more than 500 users of TECOM Investment & Dubai properties & IDAMA in their Day to Day operations in the network. Educate and support end-users on Windows 2000, XP, Office 2003, 2007, e-mail clients, Dubai Holding Oracle E-business Suite and Oracle HRMS, Internet explorer and custom applications.-Controlling of all Unassigned IT.

India

Customer care support for United states Customer for Windows XP and Windows 7 Operating system.-Installing the Operating system.-Troubleshoot Operating system Related issues.