Segun Collins Email & Phone Number

Kuala Lumpur, Federal Territory Of Kuala Lumpur, My

Plot 2A, Ayodele Diyan Street, Off Oba Akran Avenue, Ikeja, Lagos

 Successfully led the team that migrated our existing Biometric payroll solution from Nitgen Biometric Server Access solution to Virdi (UNIS) Server Access solution. This includes designing a LAN Enterprise network model for the connectivity of 85 Biometric Terminals for over 2000 staff as well as configurating and implementing access terminals. Successfully deployed cisco 2960 router and deployed a Standard Access List protocol to optimize internet upload and download speed on live environment; This helped improve business turnaround time.  Designed and implemented an SLA tracking model for IT vendors; This helped to improve vendor service performance and reshaped compliance to company goals.  Successfully spearheaded the deployment and implementation of DARLING KINECT Application project on both Android OS and Windows OS environment; Provided support for backend remodeling and optimization, deployed application across selected locations.  Developed and deployed OneDrive Cloud backup solution project for all existing clients as well as designed a user manual SOP for a seamless cloud backup. This tremendously saved company cost. Successfully managed the integration of MTN E1 link project, this link enables outbound & inbound calls from and to other networks; Provided support for the E1 ODB link, configured it to our existing IP phone network. Successfully designed and implemented an Enterprise 140 Access LAN Port Network, WiFi access points and Server Rack project for our new Zone 6 office block.  Successfully supervised the migration from Analog Intercom system to Avaya IP Network Phone; this includes the design model and deployment of IPBX console box plus configuration to our existing server. Was part of the team that implemented HRMS module to our existing Virdi payroll system.  Managed the deployment of SMART TRACK vehicle tracker project for all existing company vehicle.

Lagos, Nigeria

Plot 1397, Tiamiyu Savage Street, Victoria Island, Lagos.

 IT support for all business requirement such as customized app, multimedia content marketing (Social Media), website management, email server management, active directory & ISP Management. Evaluate root cause analysis of client system issues to solve and prevent further occurrence. Providing support on BROPAC app such as database management, policy update and renewal prompts Weekly reminder on all new, existing and old businesses info on BROPAC database for prospective follow-ups Create and maintain a detailed system hardware, software and other device inventory  Apply OS patches and windows upgrades on a regular basis and on other IT devices Recommend specific equipment modifications and execute other IT projects in accordance with company request and business requirements Install new / rebuild existing system hardware, configure software, user data backups in line with standards and operational requirements Perform daily system monitoring and updates, verifying the integrity and availability of all IT hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups etc. Perform regular security audit to identify any possible intrusions Configure / add new services on server when necessary Configure, Install and maintain services on Printers, Scanners and UPS as required User query support and technical assistance (on phone, remote or on site) Providing manual SOP for configuration and user tasks Perform client System troubleshooting and repairs Perform Windows Server updates and support Implementing security policies and ensuring regular anti-virus updates Make recommendations for improvements in IT system/processes

Nigeria

 Maintenance of all Corporate IT Installations such as ISP, Printers, Scanners, UPS etc. Troubleshooting and resolving Network challenges for the users. LAN crimping and replacement of worn out CAT6 cables when necessary Providing support in addressing a wide range of problems involving – network, application configuration, hardware and software maintenance, server OS updates, WiFi Configuration, wireless networking and client system backups; Payment of ISP charges and recommending upgrades when necessary; Purchase of IT equipments and taking inventory stock of existing and new assets; Monitoring CCTV security Camera from time to time

Nigeria

Private & Corporate business relationship Business development & Strategies Proposals & Bid submission and followup Provision of logistic support services to customers.Customer Relationship Management.Quality assurance and maintenance.