>> SOFTWARE TESTER - Create detailed, comprehensive and well-structured test plans. - Hands on experience on testing types, test case writing, execution, defect reporting. - Identify, record, document thoroughly and track bugs. - Perform thorough regression testing when bugs are resolved. - Develop and apply testing processes for new and existing products to meet client needs. - Report, log, and track defects until closure. - Ability to provide coaching and support to junior members of the team. - Strong consistency and attention to detail.>> ERP IMPLEMENTER - Conducting Gap analysis with the clients. - Collecting Data, Documents and other information’s. - Conduct the application training, database and application configurations on (Purchase, Sales, Inventory and financial modules). - Project Development and Presentation. - Troubleshoot and respond to system problems/requests by providing detailed resolutions. - Effectively document cases clearly and concisely with actionable steps taken.

>> DATABASE ADMINISTRATOR - Perform on-going tuning for the database engines and instances. - Plan and implements backup and recovery for the database. - Troubleshoot problems regarding the databases and application - Maintain the relevant database high availability and disaster recovery procedures. - Administer all database objects, including tables, clusters, views, sequences, packages and procedures - Write simple to complex Structured Query Language (SQL) queries - Creating Crystal reports design for the application. - Creating Procedures using SQL for Reports.>> SOFTWARE TESTER - Create detailed, comprehensive and well-structured test plans. - Hands on experience on testing types, test case writing, execution, defect reporting. - Identify, record, document thoroughly and track bugs. - Perform thorough regression testing when bugs are resolved. - Develop and apply testing processes for new and existing products to meet client needs. - Report, log, and track defects until closure. - Ability to provide coaching and support to junior members of the team.>> SOFTWARE IMPLEMENTER - Conducting Gap analysis with the clients. - Conduct the application training, database and application configurations on (Purchase, Sales, Inventory and financial modules). - Project Development and Presentation. - Troubleshoot and respond to system problems/requests by providing detailed resolutions. - Generating innovate ideas to meet Customer Requirements Specifications. - Effectively document cases clearly and concisely with actionable steps taken.

>> DATABASE ADMINISTRATOR (1.2010 to 12.2011) - Perform on-going tuning for the database engines and instances. - Plan and implements backup and recovery for the database. - Troubleshoot problems regarding the databases and application - Maintain the relevant database high availability and disaster recovery procedures. - Administer all database objects, including tables, clusters, views, sequences, packages and procedures - Write simple to complex Structured Query Language (SQL) queries - Effectively document cases clearly and concisely with actionable steps taken. - Supporting and troubleshooting software issues.

>> TECHNICAL SUPPORT (9.2007 to 12.2009)- Maintaining customers PC problems and network problems.- Setting up hardware requirement needed for the software “SofTech smart business”- Documenting processes and application instructions.- Team leader for 2 months.- Managing windows and applications.- Connecting printers (Receipt Printers, LJ Printers, DJ Printers, and Barcode Scanners).- Converting “Seif Pharmacies” from workgroup to Domain.