Solution Design And Implementation Manager - Isc Middle East And Africa
Current- Contributed to pre-sales by creating proposals, mapping processes, designing solutions, and presenting to clients to secure new business.
- Enhanced clients' competitive edge with industry trend analysis and innovative solutions.
- Converted operational needs into technical solutions using Infor Nexus.
- Produced clear Scope of Work, Standard Operating Procedure (SOP) and solution design documentation for stakeholders across the project lifecycle.
- Served as a subject matter expert, providing valuable input on process optimization, order management, freight management, and supply chain solutions.
- Consistently exceeded client expectations by delivering tailored, high-quality solutions.