- Conducted smart feedback surveys that improved our client satisfactory rates by50% and allowed to significantly reduce burn rate and turn cashflow positive insix months.-Managed operations in accordance with budget requirements.-Collaborated with Web devs to create a fully functional LMS system, constantlyusing user feedback to effectively communication with the team to ensure a fluidweb experience for clients.-Reviewed program needs and recruited qualified staff.Scheduled and supervised staff meetings to discuss new ideas and updateparticipants on program details and milestones and maintained a cohesiverelationship among team using the software Airtable.-Grew gross revenues by 40% through implementation of successful Digitalmarketing campaigns that reached new clientele.-Helped to completely restructure business model and goals using Scrum within an Agile development methodology, as an attempt to adapt to COVID 19setbacks, resulting in a positive outcome overtaking competitors and increasingrevenues by 15% within the first semester of implementation

-One of the leading Event Management companies in SriLankaPromoted to Program Manager within two years of employment as a ProjectAssociate.-Overlooked and implemented strategies from scratch to a complete Outdoorevent that budgeted over 25M LKR (250K AED), generating a new profit of 5.5M(50k+ AED).-Communicating with Stakeholders and and senior management to introduceeffective risk management plans to adapt to the sudden changes of laws andregulations due to the Easter Attacks in Srilanka and the Covid-19 pandemic.-Managed project budgets and tracked expenses.-Effectively managed 15+ employees, including Webdevs, designers, architectural constructors.Was responsible for marketing department and its marketing deliverables.-Generated and implemented and ecosystem of workflow to strategically achieverevenue targets so certain textbook events would be given to smaller staffswithout supervison

-Was able to earn a full-time employment after seven months of joining thecompany as a trainee Project Associate.-Assigned under senior staff and was responsible in tracking, communicating andmaintaining project timelines of certain projects from its inspection to delivery.-Collaborated with cross-functional teams to draft strategic, realistic projectschedules and plans.-Managed project scope and deadlines using PRINCE2 method.-Delivered projects on time and under budget.-Built positive, productive relationships with internal and external stakeholdersthrough outstanding client management skills, causing clients to personallyrequest myself to be involved directly throughout other projects.