• Processed invoices, payments, and collections, Work with Operations to improve billing & invoicing cycle. • Developed financial statements and ensured timely and accurate reporting to management.• Assist in preparing and filing tax returns, including VAT, and other relevant taxes.• Managed cash flow, optimizing working capital, and projecting cash requirements.• Maintain accounting records and files, Prepare Payroll & Reconcile Bank Statements.• Inventory and ordering Office supplies & stationary.

• Maintaining employee files/record as to ensure accuracy and compliance. Assist Manager in performance management procedures.• Facilitate staffing by coordinating with Talent Acquisition and business units. Support recruitment, onboarding and HR functions for seamless employee integration. Liaise with departments for staff payroll, incentives, medical benefits, loan applications and settlements.• Support branches staff to improve their performance by conducting meetings on monthly basis.• Provide support to the Regional Operations Head in supervising operational and administrative functions across 52 branches within jurisdiction.• Review emails received from different HO departments, collect required data from branches & submit reports to relevant departments.• Monitoring of ATM Uptime/downtime, reporting to AMU and maintain uptime benchmark set by bank.• Maintaining record of branches renovations, initiating all major/minor renovation requests for eligible branches, arrange approvals from competent authorities, ensured timely completion of renovations as per approved layouts and handover to business within given timeline.• Monitoring of all branches expenses & CIT expense to avoid negative marks in monthly score card.• Maintaining record of all rental branches, manage new leases, lease renewals, property acquisitions for bank. Obtain necessary approvals and registration of properties in relevant government departments.• Conduct regular/surprise branch visits to assess operational compliance, productivity, service quality, security measures.

• Handling and executing all financial/non-financial transactions in accordance with bank policies and procedure while maintaining high service standards.• Processing new account opening, CIF amendments and initial deposits.• Salaries posting of various government departments and private company accounts on monthly basis.• Safeguard the cash vault, stationery and ATM, while processing transactions, in order to maintain security and reduce the bank’s exposure to undue risk.• Report suspicious transactions to the Branch Operations Manager or Manager Teller as and when required, to ensure further escalation to compliance in a timely manner.• Preparation of transfer instruments i.e. Pay order, Demand draft, Cashier cheque etc and collection of utility bills. Processing of Foreign remittances after complete KYC.• ATM Replenishment as per SOP and Policy defined by bank and regulatory bank.• Assisting internal and external audit teams by providing required documents and details.

• Greeting customers, answering questions about products, assisting with purchases, and ensuring a positive shopping experience.• Processing transactions accurately and efficiently, including cash, credit/debit cards, and other forms of payment using point-of-sale (POS) system.• Assisting customers with returns, exchanges, and refunds according to store policies.• As team lead monitoring merchandise display to maximize sales at the checkout counter, restocking items as needed, and reporting any inventory discrepancies to management.• Implemented effective sales strategies, leading to 110% achievements of sales targets.• Collaborating with other store staff members, including sales associates, managers, and stockroom personnel, to ensure smooth store operations and excellent customer service.

• Performed month end activities such as preparing monthly journal vouchers, reports, reconciliations, and accruals.• Assisted accounts payable, accounts receivable, and payroll department. Processed travel vouchers, credit memos, and expense reports.• Used accounting software to record, store, and analyze information. Entered invoices into a computer system.• Prepared journal entries for monthly bank activity. Checked figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Compiled and maintained financial records.