Ceo, Co Founder
CurrentEstablished liaison relationships with numerous business partners and technical clients during strategy and planning phases for this technology consulting firm. Analyzed business processes to develop custom solutions, improve performance and reduce costs. Conducted stakeholder interviews, brainstorming sessions and other project meetings, formulated innovative solutions, developed business cases, communicated project milestones, progress, risks, issues and concerns throughout the software development life cycle. • Led over 15 people from cross-functional teams and in different geographies for an ERP system development and migration which attained an increase in the operational efficiency by 25%. • Increased the revenue of a client by 10% by developing a marketing module.• Incorporated thorough documentation for requirements management plans, functional and business requirements, test plans and test cases.• Acted as a liaison between business staff and technical staff to articulate needs, issues and concerns.• Created user guides, release notes, FAQs, drive the User Acceptance Test phase and conducted demos. • Developed, pitched and documented customer feedback of MVP.