• Managed payroll processing for Employer of Record (EOR) clients, ensuring accurate and timely payments to employees.• Maintained compliance with federal, state, and local tax regulations, including payroll tax withholding and reporting.• Administered employee benefits programs, including health insurance, retirement plans, and paid time off• Built and maintained positive relationships with client companies, addressing concerns and providing excellent customer service.• Participated in audits and generated reports to ensure compliance with regulations and company policies• Conducted Monthly governance dashboards to the management for various analysis.

Assist with the implementation process of new clients: information gathering, setting up clients, enrolling employees and loading historical information in payroll platform • Manage workflow through the first payroll period to ensure all payroll transactions are processed accurately and timely, applying multi-tasking skills in a fast-paced environment • Review and reconcile payrolls prior to transmission to client, validating confirmed reports • Research and resolve client/system problems, offering solutions with timely responses, document special requests in company database for tracking purposes • Establish and maintain a positive working relationship with clients, Vendors/consultants, and coworkers to promote a quality service image • Functional Knowledge in HCM (Org Mgmt., PR, Recruitment, Time, Payroll, ESS), Project Management, Payroll Vendor Management (Evaluating, on boarding and Governance), Complex process understanding of legacy system to transition to new platform. • Inhouse Capability and Capacity Building, Leadership Connect, Governance and stakeholder meetings, SOP / Documentation for Each Process and Compliance. • Supporting and Providing Functional Expertise to Configuration and Implementation Team in HR and Global Payroll Tool Configurations. • Maintain the payroll-processing infrastructure and recommend system updates to streamline daily workflow and reporting • Manage payroll database and update payroll-related information on new hires, terminations, and changes to income tax rates • Ensure payroll terms and conditions are following federal, state, and local laws, labor legislation, and industry best practices • Conduct internal payroll audits to monitor tax withholdings and submit the necessary documentation for external audits to tax authorities