Presently working as Senior IT Manager for deploying & managing a private Cloud (Openstack, ICO with openstack..etc) environment. Also leading a team of DevOps to build CI/CD pipeline for IBM product development teams based on tools like RTC, Git, Jenkins, TravisCI, udeploy...etc

Establish & Publish IT service catalog & service level objectivesDefine Process, Standards & Procedure to meet customer demands/requirements Review new capital requirements (Planning), Ordering (Procurement & Logistics), Implementation(Deployment/Service delivery) of IT solutions based on the customer need.Operate & Support IT h/w infrastructure (~600 tickets per month)Asset Mgmt & Optimization (Lab consolidation, Asset Disposal, etc)Collaborate/Negotiate with partner organization to meet business requirementsEnsuring high C-SAT in the lab environment & ensure SLA adherencePrepare & Share IT Operations score card with customer & senior leadership team

Setup, Support & Administration of IBM System p5/p6 Configured AIX Network Installer for automated AIX Installations to meet bulk installation requests from testers/developersPerforming initial configurations like Creating Volume Groups, Logical Volumes, File systems, Configuring devices. Manage resources. Configure subsystems and sub servers.Software updates, Upgrading Operating system & install software fixes. Problems determination and troubleshooting (LED codes) problems. Backup and Recovery: Backup the system, applications, and datafiles. Establish a backup and recovery process.Disaster recovery planning. Mirroring, mksysb, Disk cloning, Offsite Backup etc.Performance determination and tuning (CPU, Memory, I/O, Network).Setting up security related configurations & IBM security standardsInstallations, Configurations & troubleshooting of Windows 2000 Advanced Server, Windows 2003 server, Windows NT etc . Configured Active Directory structureConfigure printing. Configure Windows 2000 for mobile computing. Configure and manage disks. Implement disaster protection (backup strategies) by providing a systematic data backup & restore Supported Windows 2000 Professional for end users. ThisInvolved installation of Windows 2000 Professional, Upgrading from previous Windows versions (Win NT 4.0,95 etc). Troubleshooting Installation/performance/application/system problems.Involved in the team of setting up the security standard for Internal IBM serversPrepared the process documents as per the IBM Security guidelines/standards.Set up the systems to meet the security guidelines defined. For Eg: ID Management, Disaster recovery management (Backup & Recovery process), Systematic Attack detection, System health Check (which involved stopping high risk services or unwanted services in the servers) Running the n/w scan on the system to find out Vulnerable services running in the system, Applying the security patches etc.