• Identifying and eliminating the problem area, productivity and Quality• To ensure that associate’s time and attendance matters are handled with speed, precision and with customer obsession always in mind.• Participate in a variety of project related activities, including analysis or preparation of documentation; communicate processes and best practices• Understand impacts of changes in PeopleSoft systemProject Management:• Development, analysis and improvement of new strategies and procedures. • Have ability to develop, plan and implement short and long range goals• Developing and achieving the performance goals and objectives to achieve customer expectations• Understanding and solving the customer issues and proactively eliminating the issue of customers